Turkish-Speaking Travel Support Specialist - Lisbon

Cross Border Talents; Porto; Sur place; EUR 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Meal allowance card

Health insurance from day one

Optional company apartment

Productivity bonus

20 days training

Résumé du poste

Cross Border Talents is hiring a Turkish-speaking customer support specialist to assist travelers with hotel reservations in Lisbon. You will handle inquiries by phone and email, primarily in Turkish, with English as secondary support.

The role includes resolving issues, rescheduling bookings, and negotiating with hotels for alternatives. The position offers a 12-month contract with a path to permanent employment, a modern office, health insurance from day one, meal allowances, and a

Qualifications

• Native Turkish required (spoken and written).
• Good English communication skills.
• On-site Lisbon location; rotating shifts.

Responsabilités

• Support customers by phone and email, mainly in Turkish and English.
• Handle complaints and reschedule hotel reservations.
• Resolve urgent situations quickly and professionally.
• Work with hotels and partners to negotiate alternative solutions.
• Follow set procedures for each case.

Connaissances

Turkish

English

Description du poste

Cross Border Talents is hiring a Turkish-speaking customer support specialist to assist travelers with hotel reservations in Lisbon. You will handle inquiries by phone and email, primarily in Turkish, with English as secondary support.

The role includes resolving issues, rescheduling bookings, and negotiating with hotels for alternatives. The position offers a 12-month contract with a path to permanent employment, a modern office, health insurance from day one, meal allowances, and a