Turkish-Speaking Travel Support Specialist — Lisbon

Cross Border Talents; Lisboa; Sur place; EUR 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Meal allowance

Accommodation support

Paid training

Résumé du poste

Cross Border Talents in Lisbon is seeking a customer service specialist to assist travelers with hotel bookings, inquiries, and issue resolution. You will work on-site, communicating in Turkish and English, and help resolve cancellations, complaints, and scheduling needs.

The role requires strong communication skills, a customer-focused mindset, and the ability to thrive in an international environment. Training and health insurance are provided, with potential accommodation support based on

Qualifications

• Fluency in Turkish and good English communication skills.
• Strong communication and problem-solving abilities.
• Customer-oriented mindset, patience, and flexibility.

Responsabilités

• Support customers via phone and email in Turkish and English.
• Handle hotel reservation issues, complaints, cancellations, and rescheduling requests.
• Resolve urgent customer concerns efficiently and professionally.
• Coordinate with hotels, suppliers, and business partners.

Connaissances

Turkish language

English language

Customer service

Description du poste

Cross Border Talents in Lisbon is seeking a customer service specialist to assist travelers with hotel bookings, inquiries, and issue resolution. You will work on-site, communicating in Turkish and English, and help resolve cancellations, complaints, and scheduling needs.

The role requires strong communication skills, a customer-focused mindset, and the ability to thrive in an international environment. Training and health insurance are provided, with potential accommodation support based on