Bilingual Travel Support Specialist — Turkish/English

Cross Border Talents; Lisboa; Sur place; EUR 13 000 - 21 000; Plein temps

Avantages offerts par ce poste

Training

Meal allowance

Holiday bonuses

Health insurance

Résumé du poste

Cross Border Talents in Lisbon seeks a customer support specialist to assist travelers with hotel reservations and complaints, and to manage booking changes and urgent requests. You will find solutions for customers and hotel partners while maintaining high service standards.

The role requires Turkish (C2) and English (B2), strong communication, patience, and problem-solving skills, with flexibility for rotating shifts from 7 AM to 5 PM, Monday through Friday.

Qualifications

• Turkish (C2) and English (B2) language proficiency.
• Excellent communication, patience and problem-solving abilities.
• Ability to handle challenging situations professionally.
• Willingness to work rotating shifts Mon–Fri between 7:00 and 17:00.

Responsabilités

• Assist travelers with hotel reservations and complaints.
• Process booking changes and urgent requests.
• Provide solutions for customers and hotel partners.

Connaissances

Turkish (C2)

English (B2)

Communication skills

Patience

Problem-solving

Flexible hours

Description du poste

Cross Border Talents in Lisbon seeks a customer support specialist to assist travelers with hotel reservations and complaints, and to manage booking changes and urgent requests. You will find solutions for customers and hotel partners while maintaining high service standards.

The role requires Turkish (C2) and English (B2), strong communication, patience, and problem-solving skills, with flexibility for rotating shifts from 7 AM to 5 PM, Monday through Friday.