Turkish-Speaking SMB Advertising Support Specialist

Boeva Tech; Lisboa; Presencial; EUR 12 610 - 15 880; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Accommodation provided

Meal allowance

Private health insurance

Holiday & Christmas bonuses

Stable full-time employment

Training compensation

Resumo da oferta

Boeva Tech in Lisbon, Portugal, is seeking an Operations Customer Expert to support Turkish-speaking SMBs with advertising products. You will handle chat, email, and phone inquiries, deliver pre- and post-sales support, and help clients optimize campaigns in a fast-paced international setting.

The role offers relocation support to Lisbon with a 40-hour week, rotating shifts, and a comprehensive benefits package including private health insurance and meal allowances.

Qualificações

• Native Turkish and fluent English (C1).
• Experience in customer service or support is a plus.
• Willing to relocate to Lisbon, Portugal.

Responsabilidades

• Provide exceptional support via chat, email, and phone.
• Assist Turkish-speaking SMB clients with advertising products.
• Deliver pre-sales and post-sales support.
• Help optimize advertising campaigns for better results.
• Troubleshoot technical and account issues.
• Maintain high CSAT scores with empathetic service.
• Educate customers on self-service tools.
• Handle confidential information responsibly.

Conhecimentos

Excellent communication

Customer-focused

Problem-solving

Empathy and patience

Teamwork and independence

Fast learning

Professionalism with data

Basic computer skills

Descrição da oferta de emprego

Boeva Tech in Lisbon, Portugal, is seeking an Operations Customer Expert to support Turkish-speaking SMBs with advertising products. You will handle chat, email, and phone inquiries, deliver pre- and post-sales support, and help clients optimize campaigns in a fast-paced international setting.

The role offers relocation support to Lisbon with a 40-hour week, rotating shifts, and a comprehensive benefits package including private health insurance and meal allowances.