Turkish-Speaking Tech Support — Lisbon

REAL Rec Solutions; Lisboa; Presencial; EUR 12 711 - 16 025; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation in Lisbon

Private health insurance aftercontract

Resumo da oferta

REAL Rec Solutions in Lisbon is seeking a Turkish-speaking customer support agent to join our SMB-focused team. You will assist Turkish-speaking clients and English-speaking colleagues across multiple channels, delivering pre- and post-sales support for self-service products and ensuring a positive user experience.

The role requires strong Turkish (C2) and English (B2), and relocation to Lisbon if needed. We offer two salary options: with accommodation and without, plus private health insurance

Qualificações

• Fluency in Turkish (C2) required.
• Communicative English (B2) required.
• Willingness to relocate to Lisbon (residence permit/EU passport).
• No prior experience required; training provided.
• Ability to communicate clearly and effectively.

Responsabilidades

• Support Turkish-speaking clients across multiple channels (phone, email).
• Provide bilingual Turkish/English support to content creators.
• Deliver pre- and post-sales support for self-service products.
• Provide product and tool support to improve customer experience.
• Identify trends and resolve issues for SMB clients.

Conhecimentos

Turkish language

English language

Communication

Relocation to Lisbon

Descrição da oferta de emprego

REAL Rec Solutions in Lisbon is seeking a Turkish-speaking customer support agent to join our SMB-focused team. You will assist Turkish-speaking clients and English-speaking colleagues across multiple channels, delivering pre- and post-sales support for self-service products and ensuring a positive user experience.

The role requires strong Turkish (C2) and English (B2), and relocation to Lisbon if needed. We offer two salary options: with accommodation and without, plus private health insurance