Turkish-Speaking Customer Care Specialist – Lisbon

Workster; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Job summary

Workster is partnering with a major outsourcing company in Portugal to hire Turkish Customer Care Specialists to work in Lisbon. You will support Turkish-speaking customers by phone, email, and occasionally chat, and document interactions in the CRM. Candidates should have native Turkish (C1+) and good English (B2).

Willingness to relocate to Portugal or be based there is required. Experience in customer support is a plus, and you will join a multicultural team and strive to deliver exceptional

Qualifications

• Turkish native (C1+) level is required.
• Good level of English (B2) is required.
• Experience in customer support is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving and adaptability.

Responsibilities

• Support Turkish-speaking customers via phone, email and chat.
• Achieve weekly and monthly targets as part of a multicultural team.
• Document each interaction in the CRM system.
• Represent the brand professionally and with dedication.

Skills

Turkish language

Customer support

English language (B2)

Problem solving

Tools

CRM system

Job description

Workster is partnering with a major outsourcing company in Portugal to hire Turkish Customer Care Specialists to work in Lisbon. You will support Turkish-speaking customers by phone, email, and occasionally chat, and document interactions in the CRM. Candidates should have native Turkish (C1+) and good English (B2).

Willingness to relocate to Portugal or be based there is required. Experience in customer support is a plus, and you will join a multicultural team and strive to deliver exceptional