Turkish Customer Support Pro — Lisbon (On-site)

FH Collective - Academy; Lisboa; On-site; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Paid training

Private health insurance

Career growth

Multicultural environment

Job summary

FH Collective - Academy in Lisbon, Portugal is seeking a Turkish-speaking customer support specialist to join our on-site team. You will handle customer inquiries via phone, email, and chat, delivering exceptional service in a multicultural environment.

Ideal candidates are native or fluent Turkish speakers with strong English (B2), and they hold EU citizenship or Portuguese work permits. The role emphasizes clear communication and a customer-first mindset within an international company.

Qualifications

• Turkish fluency (native or C1/C2) required.
• English at least B2.
• EU citizenship or Portuguese work permit required.
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

Responsibilities

• Provide customer support via phone, email, and chat.
• Resolve inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Skills

Turkish language

English proficiency

Job description

FH Collective - Academy in Lisbon, Portugal is seeking a Turkish-speaking customer support specialist to join our on-site team. You will handle customer inquiries via phone, email, and chat, delivering exceptional service in a multicultural environment.

Ideal candidates are native or fluent Turkish speakers with strong English (B2), and they hold EU citizenship or Portuguese work permits. The role emphasizes clear communication and a customer-first mindset within an international company.