Turkish Customer Service Representative | On-site | Lisbon, Portugal

FH Collective - Academy; Lisboa; Presencial; EUR 20 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Paid training

Private health insurance

Career growth

Multicultural environment

Resumo da oferta

FH Collective - Academy in Lisbon, Portugal is seeking a Turkish-speaking customer support specialist to join our on-site team. You will handle customer inquiries via phone, email, and chat, delivering exceptional service in a multicultural environment.

Ideal candidates are native or fluent Turkish speakers with strong English (B2), and they hold EU citizenship or Portuguese work permits. The role emphasizes clear communication and a customer-first mindset within an international company.

Qualificações

• Turkish fluency (native or C1/C2) required.
• English at least B2.
• EU citizenship or Portuguese work permit required.
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

Responsabilidades

• Provide customer support via phone, email, and chat.
• Resolve inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Conhecimentos

Turkish language

English proficiency

Descrição da oferta de emprego

Are you a Turkish speaker looking to build an international career in Portugal? Join a global customer experience team in Lisbon and work in a dynamic, multicultural environment while supporting customers for a leading international brand.

Location

Lisbon, Portugal (On-site)

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Requirements

• Native or fluent Turkish (C1/C2).
• English level B2 or higher.
• EU Citizenship or a valid Portuguese Work Permit (mandatory).
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

What We Offer

• Competitive salary and benefits package.
• Paid training.
• Private health insurance.
• Career growth opportunities within an international company.
• Dynamic and multicultural working environment.