French & English Customer Service & AI Content Specialist - Lisbon

CB Talents SP

Lisboa

Presencial

EUR 13 000 - 14 000

Tempo integral

14 dias+
Gerador de candidaturas

Uma candidatura completa num minuto — currículo personalizado e carta de apresentação, prontos a enviar.

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Vantagens oferecidas por esta oferta de emprego

Relocation package
Accommodation support

Resumo da oferta

CB Talents SP in Lisbon is seeking a French & English Customer Service & AI Content Specialist to evaluate, annotate, and improve AI outputs in both languages, ensuring accuracy and compliance. This on-site role requires a 24/7 rotational schedule and strict adherence to guidelines.

The position offers a base salary of €930 gross per month, a €200 complexity bonus, accommodation support of €280 per month for up to 12 months, and a comprehensive relocation package for those moving to Lisbon.

Qualificações

  • Fluency in both French and English (written and spoken).
  • Availability to work 24/7 rotational shifts on-site in Lisbon.
  • High attention to detail with strong analytical skills for evaluating language models.
  • Ability to follow strict quality, safety, and data security guidelines.

Responsabilidades

  • Review, label, and annotate French and English text and AI model outputs using detailed guidelines.
  • Assess AI responses for quality, accuracy, relevance, safety, and policy compliance.
  • Identify edge cases, errors, and inconsistencies to provide actionable feedback for model improvement.
  • Apply complex annotation guidelines consistently across diverse content types.
  • Maintain data security, confidentiality, and high-quality standards under target deadlines.

Conhecimentos

Fluent French & English
Attention to detail
Analytical skills

Descrição da oferta de emprego

French & English Customer Service & AI Content Specialist

Location: Lisbon, Portugal (On-site)

Join our team in vibrant Lisbon as an AI Customer Support Specialist! You will play a vital role in evaluating, annotating, and improving AI-generated content in French and English, ensuring accurate, high-quality, and compliant outputs.

Salary & Financial Package
  • Base Salary: €930 gross per month (paid over 14 months)
  • Complexity Bonus: €200 per month (paid over 11 months)
  • Accommodation Support: Shared apartment option provided with utilities included (€280 per month deducted directly from payslip for up to 12 months)
  • Relocation Package: Comprehensive relocation support provided for candidates moving to Lisbon
Work Schedule & Attendance
  • Model: Full-time, on-site in Lisbon
  • Shifts: Rotational 24/7 schedule (Monday to Sunday) with 2 rotative days off per week
  • Leave Notice: No planned vacations allowed during the first 6 months of employment
Key Responsibilities
  • Review, label, and annotate French and English text and AI model outputs using detailed guidelines
  • Assess AI responses for quality, accuracy, relevance, safety, and policy compliance
  • Identify edge cases, errors, and inconsistencies to provide actionable feedback for model improvement
  • Apply complex annotation guidelines consistently across diverse content types
  • Maintain data security, confidentiality, and high-quality standards under target deadlines
Candidate Requirements
  • Fluency in both French and English (written and spoken)
  • Availability to work 24/7 rotational shifts on-site in Lisbon
  • High attention to detail with strong analytical skills for evaluating language models
  • Ability to follow strict quality, safety, and data security guidelines
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