Advertiser Support – Turkish

Cross Border Talents

Lisboa

On-site

EUR 20,000 - 26,000

Full time

4 days ago
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Benefits offered by this job

Monthly productivity bonus
Holiday and Christmas allowances
Meal allowance €7 per working day
Health insurance from day one
17 days of paid training in English
Modern office in central Lisbon, right
Multilingual team

Job summary

Cross Border Talents in Lisbon, Portugal is hiring Advertiser Support – Turkish. The role supports advertisers via chat, email, and phone in Turkish and English, solving technical issues and guiding clients through ad tools and features.

You will help businesses optimize campaigns, spot trends, and report bugs to improve the platform. Rotating shifts from 06:00 to 23:00, Monday through Sunday, with EU work authorisation and residence in Portugal.

Qualifications

  • Fluent Turkish and English (B2+).
  • Interest in online advertising and technology.
  • Comfortable with outbound calls (case follow-ups).
  • Willing to work rotating shifts Mon-Sun 06:00–23:00.
  • Resident of Portugal with EU work authorisation.

Responsibilities

  • Support advertisers by chat, email and phone, in Turkish and English
  • Solve technical issues and guide clients through ad tools and features
  • Help businesses get the best results from their campaigns
  • Spot trends and report bugs to improve the platform

Skills

Fluent Turkish
English (B2+)
Interest in online advertising
Outbound calls
EU work authorisation

Job description

Title: Advertiser Support – Turkish (Lisbon)
Location: Lisbon, Portugal

Türkçe biliyor musun? Kariyerine Lizbon'da başla!

This position is based in Lisbon, Portugal (Entrecampos).

Help small and medium-sized businesses grow with the advertising tools of one of the world's best-known social media companies.

Why you'll love it
  • Monthly productivity bonus
  • Holiday and Christmas allowances, paid monthly
  • Meal allowance €7 per working day
  • Health insurance from day one
  • 17 days of paid training in English
  • Modern office in central Lisbon, right next to the metro
  • Work in a motivated, multilingual team
What you'll do
  • Support advertisers by chat, email and phone, in Turkish and English
  • Solve technical issues and guide clients through ad tools and features
  • Help businesses get the best results from their campaigns
  • Spot trends and report bugs to improve the platform
What you need
  • Fluent Turkish and English (B2+)
  • Interest in online advertising and technology
  • Comfortable with outbound calls (follow-ups on cases)
  • Flexible for rotating shifts, Monday to Sunday, between 06:00 and 23:00
  • Living in Portugal, with EU work authorisation
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