Technical Support Representative - Dutch Speaker | Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

On-site in Lisbon

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Technical Support Representative to join a Dutch-speaking team. You will troubleshoot and explain fixes in plain language, support a well-known software company, and work on-site.

Start date 19 October 2026. This is a full-time on-site role in Lisbon with responsibilities including diagnosing issues, guiding customers through fixes, and confirming problem resolution.

Qualificações

• Native-level Dutch required.
• Able to learn new systems and tools.
• Organised and able to handle several cases at once.

Responsabilidades

• Spot recurring faults and report them upstream.
• Diagnose technical issues reported by customers.
• Walk customers through fixes step by step, in plain language.
• Confirm that each fix actually solved the problem.

Conhecimentos

Dutch proficiency

Multi-tasking

Learning agility

Descrição da oferta de emprego

We are recruiting a Technical Support Representative to join a Dutch-speaking team in Lisbon, Portugal.

This role suits someone who enjoys solving technical problems and can explain the fix in plain language.

You will be supporting a well-known company in the software and technology sector.

Key Responsibilities:

• Spot recurring faults and report them upstream
• Diagnose technical issues reported by customers
• Walk customers through fixes step by step, in plain language
• Confirm that each fix actually solved the problem

Requirements:

• Native-level Dutch
• Comfortable learning new systems and tools
• Organised and able to handle several cases at once

Working Conditions:

• Work model: On-Site
• Start date: 19 October 2026
• Full-time contract

Salary & Benefits:

• Competitive monthly salary plus bonuses - full details shared on our first call