Dutch-English Technical Customer Service Representative

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Food allowance

Relocation package

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Dutch-English Technical Customer Service Representative for an on-site role. You will provide technical support via phone, chat, and email, helping Dutch-speaking customers while using English for internal communications.

Relocation package includes a shared apartment for up to 12 months, a food allowance, and welcome, performance, and attendance bonuses. Rotational shifts apply, with days off on a rotating schedule.

Qualificações

• Fluent Dutch and English language proficiency.
• Strong communication skills and a passion for helping others.
• Comfortable with a dynamic work environment and open to feedback.

Responsabilidades

• Provide technical customer support via phone, chat, and/or email.
• Assist Dutch-speaking customers, using English for internal communication and tools.
• Troubleshoot and resolve technical inquiries.

Conhecimentos

Dutch language

English language

Communication

Technical troubleshooting

Descrição da oferta de emprego

Cross Border Talents is hiring a Dutch-English Technical Customer Service Representative for an on-site role in Lisbon, Portugal

Fancy a tech-focused support role where your Dutch and English skills make the difference? This one's for you.

Work model: On-site (Lisbon, Portugal) — relocation support provided
Schedule: Rotational shifts, Mon–Fri 08:00–20:00 and Sat–Sun 08:00–17:00, with 2 rotational days off
Competitive salary + welcome bonus, performance bonus, and attendance bonus
Food allowance included
Relocation: shared apartment accommodation for up to 12 months, utilities included (accommodation cost deducted from payslip)

What you'll do:

• Provide technical customer support via phone, chat, and/or email
• Assist Dutch-speaking customers, using English for internal communication and tools
• Troubleshoot and resolve technical inquiries

What we're looking for:

• Fluent Dutch and English language proficiency
• Strong communication skills and a passion for helping others
• Comfortable with a dynamic work environment and open to feedback