Technical Support (Lisbon-On Site)

Claranet Portugal; Lisboa; On-site; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Additional training

Professional development

Job summary

Claranet Portugal is seeking a Technical Support professional to join the Talent Team in Lisbon. The role focuses on diagnosing and resolving hardware and software issues, installing and configuring computers and peripherals, and supporting internal systems and corporate tools.

The ideal candidate has 4–5 years of professional IT support experience, strong hardware/software troubleshooting skills, and experience with computer and peripheral installation and configuration.

Qualifications

• 4–5 years of professional experience in Helpdesk, IT Support, or a similar role.
• Strong knowledge of hardware and software troubleshooting.
• Experience with computer and peripheral installation and configuration.

Responsibilities

• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain computers and peripheral devices.
• Provide support for internal systems and corporate tools.
• Manage and resolve support requests and incidents.
• Ensure effective communication with users throughout the resolution process.

Skills

Strong troubleshooting skills

Job description

We're fast learners, hard workers, natural collaborators... and weMake Modern Happen!Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.If you share our vision, join us!Right now, we are looking for a Technical Support for a client on our Talent Team.

Your responsibilities include:

• Diagnose and resolve hardware and software issues
• Install, configure, and maintain computers and peripheral devices
• Provide support for internal systems and corporate tools
• Manage and resolve support requests and incidents
• Ensure effective communication with users throughout the resolution process

You must have:

• 4–5 years of professional experience in Helpdesk, IT Support, or a similar role
• Strong knowledge of hardware and software troubleshooting
• Experience with computer and peripheral installation and configuration

We offer:

• Integration into a dynamic and motivated team for the performance of the role
• Additional training
• Salary package according to the role performed
• Professional development

Workplace:

• On-Site - Lisbon

Claranet, Make modern happen!