Technical Product Specialist (Italian-Speaking) - Digital Ads - 2000€ Welcome Bonus

Concentrix; Lisboa; Presencial; EUR 26.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% paid training

Free learning and leadership programs

Bring-a-Friend bonus opportunities

Grow within a global company

Descripción de la vacante

Concentrix in Lisbon seeks a Technical Product Specialist – Digital Ads to support advertisers using client digital advertising products. You will troubleshoot issues, guide customers by email and chat, and help maximize product value.

Ideal candidates have a Marketing degree, Digital Marketing experience, and hands-on paid campaign management, with strong social media knowledge and teamwork skills. Portuguese legal work status required.

Formación

• Bachelor's degree or higher in Marketing or a related field.
• Experience in Digital Marketing.
• Hands-on experience with paid campaign management (mandatory).
• Strong understanding of social media and digital advertising.
• Experience in a Contact Centre or Advertising Technology company is a plus.

Responsabilidades

• Troubleshooting and resolving technical and product-related issues.
• Supporting advertisers through email and chat.
• Helping customers get the most out of advertising products.
• Working with Product Operations and Technical teams to resolve complex queries.
• Educating advertisers on product features and best practices.
• Contributing to initiatives that improve customer experience and service quality.

Conocimientos

Digital Marketing

Paid Campaign Management

Social Media & Digital Advertising

English (B2)

Italian (C1)

Educación

Marketing degree or related field

Descripción del empleo

Ready to take your Digital Ads career to the next level?

Join Concentrix and work with a global technology and services leader, supporting innovative advertising products used by some of the world’s biggest brands.

What’s in it for you?

• 100% paid training
• Free learning and leadership development programs
• Bring-a-Friend bonus opportunities
• Opportunity to grow within a global company

What will you do?

As a Technical Product Specialist – Digital Ads, you will support advertisers using our client's digital advertising products.

Your responsibilities will include:

• Troubleshooting and resolving technical and product-related issues
• Supporting advertisers through email and chat
• Helping customers get the most out of their advertising products
• Working closely with Product Operations and Technical teams to resolve complex queries
• Educating advertisers on product features and best practices
• Contributing to initiatives that improve customer experience and service quality

What are we looking for?

You’ll be a great match if you:

• Have C1 level Italian and B2 level English, both written and spoken
• Have a degree in Marketing or a related field
• Have experience in Digital Marketing
• Have hands-on experience with paid campaign management (mandatory)
• Have a good understanding of social media and digital advertising
• Have experience in a Contact Centre or with an Advertising Technology company
• Can work effectively both independently and as part of a team
• Enjoy solving problems and working with technology

Don’t tick every box?

We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.

Why Concentrix?

Join a global community of 440,000+ Game-Changers across more than 70 countries.

We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.

Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.

Eligibility to work:

In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.