Technical Customer Service Representative – Danish + English (Lisbon)

CB Talents SP; Lisboa; Presencial; EUR 20 088 - 24 552; Tempo integral

Resumo da oferta

CB Talents SP in Lisbon, Portugal is urgently hiring a Technical Customer Service Representative to support Danish and English-speaking users by phone, email or chat. The role offers a Monday to Friday schedule with weekends off, a base salary of €1,500 per month paid over 14 months, plus a €120 monthly performance allowance paid over 11 months, creating a competitive annual package.

You will join a dynamic, international team and develop your technical and customer service skills in a growing

Qualificações

• Languages: Danish fluency plus strong professional English.
• Excellent communication skills and a natural problem-solving mindset.
• Adaptable with a growth mindset and eagerness to learn in a dynamic environment.

Responsabilidades

• Provide professional technical support and customer care to Danish and English-speaking users via phone, email, or chat.
• Troubleshoot technical issues efficiently while maintaining user satisfaction.
• Collaborate with team leads and peers, applying feedback to maintain high quality standards.

Conhecimentos

Danish language

English language

Communication skills

Problem solving

Descrição da oferta de emprego

About the Role

Are you a tech-savvy communicator who speaks fluent Danish and English? We have an immediate, urgent opening for a Technical Customer Service Representative in beautiful Lisbon, Portugal!

Unlike most customer service roles, this position offers a highly desirable Monday to Friday schedule with weekends completely off. Combined with a strong base salary and performance allowances, it's the perfect opportunity to grow your career in a vibrant international city.

Salary & Financial Package

We believe in clear, honest numbers. Here is your exact compensation breakdown:

• Base Salary: €1,500 per month (Paid over 14 months per year, meaning you receive extra payouts for summer and Christmas holidays!)
• Performance Allowance: €120 per month (Paid over 11 months per year)

What We Are Looking For

• Languages: Fluent or native proficiency in Danish, paired with strong professional English.
• Skills: Excellent communication skills, a natural problem-solving mindset, and a passion for helping others.
• Mindset: Highly adaptable, comfortable navigating a dynamic work environment, and eager to grow through constructive feedback.

Key Responsibilities

• Provide professional technical support and customer care to Danish and English-speaking users via phone, email, or chat.
• Troubleshoot technical issues efficiently while keeping user satisfaction at the forefront.
• Work collaboratively with team leads and peers, actively implementing feedback to maintain high quality standards.

How to Apply

This is an urgent vacancy with a start date fast approaching.

Click "Apply Now" to submit your CV in English or Danish, and our recruiting team will get in touch with you for an interview!