Danish-Speaking Customer Service Advisor - Tech

Cross Border Talents; Lisboa; Presencial; EUR 14 000 - 21 000; Tempo integral

Resumo da oferta

Cross Border Talents is recruiting a Danish-speaking Customer Service Advisor in Lisbon, Portugal. You will join a growing tech team and support users of a major digital platform with account and product assistance.

The role is on-site with full training and ongoing coaching, offering clear opportunities for progression in a multicultural environment. You will respond to inquiries across multiple channels, document cases accurately, and escalate any unusual issues.

Qualificações

• Strong communication skills.
• Danish-speaking with ability to communicate confidently in Danish daily.
• Willingness to work in a multilingual team and provide product support.

Responsabilidades

• Respond to customer enquiries across multiple channels.
• Document each case accurately in the system.
• Flag unusual issues to a supervisor for escalation.

Conhecimentos

Strong communication

Danish-speaking

English fluency

Customer service mindset

Descrição da oferta de emprego

A Tech client in Lisbon, Portugal is looking for a Danish-speaking Customer Service Advisor to join their growing team.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Start date: 03/Sep/26.

Strong communication skills.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in Danish and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.