Technical Customer Service Representative – Dutch + English (Relocation Lisbon)

CB Talents SP; Lisboa; Presencial; EUR 11 171 - 13 380; Tempo integral

Vantagens oferecidas por esta oferta de emprego

14‑month salary structure

Dutch language allowance

Performance allowance

Resumo da oferta

CB Talents SP in Lisbon is seeking a technically proficient customer service representative fluent in Dutch and English to provide top-tier support to Dutch and English-speaking users. The role offers transparent compensation, structured shifts, and a clear pathway to an international career.

You will diagnose and troubleshoot issues, collaborate with team leads, and deliver solutions with high customer satisfaction.

Qualificações

• Native or fluent Dutch (C1/C2) is required and paired with strong professional English.
• Additional fluency in French, Italian, or German is a plus.
• Excellent communication skills and a passion for tech support.

Responsabilidades

• Provide professional technical support and customer care to Dutch and English-speaking users.
• Diagnose and troubleshoot user issues efficiently while maintaining high satisfaction standards.
• Collaborate with team leads to implement feedback and navigate dynamic workflows.

Conhecimentos

Dutch

English

Descrição da oferta de emprego

About the Role

Are you a tech-savvy problem solver who speaks fluent Dutch and English? We have an immediate, urgent opening for a Technical Customer Service Representative to join our team in the heart of sunny Lisbon, Portugal!

This role offers full transparency, structured rotational shifts, a highly competitive language allowance, and a smooth path to building an international career.

Salary & Financial Package

We believe in full transparency from day one. Here is the exact breakdown of your monthly compensation package:

• Base Salary: €1,100 per month (Paid across 14 months per year, giving you extra holiday and Christmas payouts!)
• Dutch Language Allowance: €135 per month (Paid across 14 months, matching your base salary structure!)
• Performance Allowance: €120 per month (Paid across 11 months per year)

What We Are Looking For

• Languages: Native or fluent (C1/C2) in Dutch, paired with strong professional English. Additional fluency in French, Italian, or German is a major plus!
• Skills: Strong communication skills, a natural problem-solving mindset, and a genuine passion for tech support.
• Mindset: Highly adaptable, comfortable in a fast-paced, dynamic work environment, and eager to grow through constructive feedback.

Key Responsibilities

• Provide professional technical support and customer care to Dutch and English-speaking users.
• Diagnose and troubleshoot user issues efficiently while maintaining high satisfaction standards.
• Navigate dynamic workflows smoothly and collaborate actively with team leads to implement feedback.

How to Apply

This is an urgent vacancy with immediate interviews.

Click "Apply Now" to upload your CV in English or Dutch, and a recruiter will contact you within 24–48 hours!