Team Leader with German

Talent Search People; Porto; Híbrido; EUR 40 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health insurance

Nutrition consultations

Psychology consultations

Annual performance bonus

Hybrid work model

Resumo da oferta

Talent Search People seeks a Team Leader for a multinational setting in Porto. You will provide strategic, operational support to multiple teams and drive performance through KPI-focused leadership. The role requires German as a native language and English at B2 level, with prior team management experience.

You will coordinate meetings, develop improvements, and foster a collaborative environment while navigating a fast-paced shared services landscape. A hybrid work model is offered.

Qualificações

• University degree or master’s degree required.
• German native and English at least B2 are mandatory.
• At least 2 years in roles like client support, sales, marketing, or shared services.
• Experience in team management and knowledge of project management.
• Ability to connect with a diverse team and focus on human dynamics behind metrics.
• Thrives in fast-paced BPO environments with constant changes.

Responsabilidades

• Provide strategic and operational support to different teams.
• Coordinate the team, stimulate motivation and spirit.
• Ensure service and process execution according to defined KPIs.
• Report performance and quality metrics.
• Coordinate multifunctional meetings to discuss results and action plans.
• Develop innovative, operational solutions and foster continuous improvement.
• Promote exchange of ideas and establish a network of contacts.

Conhecimentos

German language

English (B2)

Team leadership

KPI reporting

Communication

Formação académica

University degree or master's degree

Ferramentas

Project management software

Descrição da oferta de emprego

If you speak German and enjoy leading teams, driving performance, and delivering excellent customer experiences, this opportunity is for you. Join a multinational company as a Team Leader and make an impact in a dynamic, international environment!

What will you do?

• - Ensure and give strategic and operational support to different teams;- Coordinate the team stimulating the team spirit and motivation;- Ensure the service and process execution according to defined KPI´s;- Report performance and quality metrics,- Coordinate multifunctional meetings to discuss business results and action plans;- Coordinate the development of innovative and operational solutions through the creation of anenvironment of continuous improvement.- Promote the exchange of ideas and opinions, establishing a network of contacts.

Who we look for

• - University degree and/or master degree.- Languages - German native and English B2 (Mandatory).- 2 Years of experience in areas such as client support, sales, marketing and/or previous experience on a shared services center.- Experience in team management and knowledge in project management.- The ability to connect with a diverse team and understand the human element behind the metrics.- You thrive in fast-paced BPO environments with constant changes.

What we offer

• - Fixed schedule from Monday to Friday.- Hybrid model: 3 days working from home and 2 days onsite.- Direct contract with one of the largest multinational companies in the industrial sector.- Initial 12-month contract with a high likelihood of renewal.- Annual salary with holiday and Christmas allowances included.- German language required.- Annual performance bonus.- Meal allowance.- Health insurance.- Access to nutrition and psychology consultations.- Comprehensive health insurance.