Control-M Team Lead Application Support

Aubay; Lisboa; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Training Academy

Hybrid work model (2/3 days a week)

Career advancement

Job summary

Aubay Portugal is seeking an experienced Application Support team lead to ensure the stability and performance of production systems in OPEN environments. You will supervise batch processes with Control-M, manage Windows/Linux operations, and support deployments while promoting DevOps practices.

The role requires strong ITIL v4 incident management, international collaboration, and optional French skills (B1/B2).

Qualifications

• Minimum 5 years in IT Operations/Production or similar roles.
• Experience running IT production environments with incident resolution.
• Advanced Windows and Linux administration, including server OS and scripting.
• Hands-on with Tomcat/Apache/JBoss/WildFly, batch management and file transfer.
• Knowledge of AWS and monitoring/service management tools.
• Solid ITIL v4 incident management experience.
• Strong coordination/communication in international settings.
• French language skills at B1/B2 level are a plus.

Responsibilities

• Lead the Application Support team to ensure availability and performance of production solutions.
• Supervise batch processes using Control-M and monitor execution for SLA adherence.
• Manage daily Windows and Linux operations, including file transfers and incident recovery.
• Provide technical support to development teams and participate in deployments.
• Promote DevOps observability, automation, security, and continuous improvement.
• Coordinate technical activities and act as reference for the exploitation team.

Skills

IT Operations

Production

Application Support

Team Lead

Windows Admin

Linux Admin

Shell/Bash

Tomcat

Apache

JBoss/WildFly

Control-M

CFT/Connect Express

AWS Cloud

Dynatrace

ServiceNow

ITIL v4

Incident management

Team coordination

French – B1/B2

Tools

Windows Server

CMD

Shell/Bash scripting

Tomcat

Apache

JBoss/WildFly

Control-M

CFT/Connect Express

AWS

Dynatrace

ServiceNow

ITIL

Job description

At Aubay Portugal, we work daily with some of the largest organisations across sectors such as banking, insurance, telecommunications and energy, helping to build and evolve critical systems that support millions of users. We have been in Portugal since 2007 and are part of an international group with a presence in several European countries. More than technology, we build close relationships and deliver real-impact projects.

What will you do?

• Lead the Application Support team, ensuring the availability, stability, and performance of production solutions in OPEN environments.
• Supervise and manage batch processes using Control-M, actively monitoring execution, analysing incidents, and resolving dependencies or SLA deviations.
• Manage daily operations in Windows and Linux environments, including controlling file transfers via CFT/Connect Express and coordinating recovery actions during incidents.
• Provide strong technical support to development and application teams, actively participating in new implementations and changes to production.
• Ensure compliance with DevOps best practices, promoting observability, automation, security, and continuous improvement of operational environments.
• Coordinate technical activities, support team members, plan tasks, facilitate communication between stakeholders, and act as a technical reference for the exploitation team.

What are we looking for?

At Aubay, our focus is on professionals who bring both technical expertise and the right mindset:

• Minimum 5 years of experience in IT Operations/Production, Application Support or Team Lead roles;
• Experience managing IT production environments, ensuring application availability, stability and incident resolution;
• Advanced Windows and Linux administration, including Windows Server, CMD and Shell/Bash scripting;
• Experience with application servers (Tomcat, Apache, JBoss/WildFly), batch management (Control-M) and file transfer solutions (CFT/Connect Express);
• Knowledge of AWS cloud environments and monitoring/service management tools (Dynatrace, ServiceNow);
• Solid knowledge of ITIL v4, particularly incident management and troubleshooting;
• Strong team coordination and communication skills, with experience working in international environments;
• French: (B1/B2 level) is a plus;
• Alignment with our corporate culture and a commitment to integrity and ethics are highly valued;
• Strong customer focus, teamwork, task prioritisation, and daily commitment are highly appreciated.

What can we offer?

At Aubay, we invest in your development and well-being:

• Continuous growth through our Training Academy, with technical and soft skills training, mentoring, tech communities, workshops and in-person meetups;
• Close support with regular feedback and a structured career advancement model;
• Comprehensive health insurance, including dental coverage, as well as access to a mental health platform and well-being initiatives;
• Team-oriented environment, including events and initiatives to promote connection and team spirit;
• Personal and family life support, from the moment your children are born and throughout their educational path;
• Access to a language platform with conversational classes in multiple languages;
• Project-tailored work model: hybrid (2/3 days a week).

What will you find here?

• A close-knit and informal environment, where direct communication is preferred and people are valued;
• Recognition of your contribution, with initiatives that celebrate meaningful moments;
• Freedom to be yourself, without unnecessary formalities;
• Teams where knowledge sharing, collaboration and joint growth are a reality.