Talent Support Coordinator - Italian/French Speaker

Enterprise Solutions from Michael Page; Viseu; On-site; EUR 14,000 - 28,000; Full time

Job summary

Michael Page Enterprise Solutions in Portugal is seeking an onboarding administrator to build and manage relationships with candidates and hiring managers, ensuring onboarding success and adherence to SLAs. The role emphasizes administrative and stakeholder management, excellent communication, and the ability to work under pressure within established procedures.

The position involves coordinating onboarding activities, liaising with internal teams and external vendors, and supporting

Qualifications

• Fluency to a minimum of professional level in English and French.
• Previous experience as administrative and stakeholder management.
• Excellent communications skills.
• Ability to prioritise and manage own workload.
• Reliable and well organised.
• Proactive.
• Sound business ethics and integrity.
• Able to work well under pressure.
• Able to work within company procedures and standards.
• Team player with a flexible and confident approach to work.
• Strong understanding of industry and markets.
• Ability to negotiate effectively.

Responsibilities

• Capture successful candidate details and initiate onboarding activities.
• Schedule Hiring Manager interviews with candidates.
• Track candidate progress against onboarding checklist and escalate outstanding actions.
• Respond to adverse onboarding elements through escalation process.
• Educate candidates on onboarding requirements to minimise dropouts and delays.
• Arrange keep in touch calls with candidates to update on onboarding progress.
• Coordinate with 3rd party vendors and internal teams for onboarding elements.
• Raise requests for facilities or systems access.
• Book candidates into orientation / day 1 activities.
• Share new joiner packs or information.
• Manage contractor and temp-to-perm conversions.

Skills

Excellent communications skills

Stakeholder management

Onboarding coordination

Prioritisation & workload management

Reliability & organisation

Proactive

Work under pressure

Team player

Negotiation

Job description

Michael Page Enterprise Solutions is one of the fastest growing outsourced providers, experiencing rapid expansion on global scale. Underpinned by Michael Page's best-in-class infrastructure, we have a truly unique positioning within the outsourced industry to offer true Global tailored solutions, across the full total talent spectrum. What you will be doing?

To build and manage excellent relationships with both candidates and hiring managers, maximising contract performance, while achieving all aspects of the service level agreement. Ensure all clients, candidates and colleagues receive an experience in-line with the Michael Page values.

Key Activities could include:

• Capturing successful candidate details and initiate onboarding activities
• Scheduling Hiring Manager Interview with Candidates
• Tracking candidate progress against agreed onboarding checklist - highlighting and escalating any outstanding actions or information
• Responding to outstanding or adverse onboarding elements through agreed escalation process - closing the circle on any dropouts or delayed start dates
• Working with recruiting teams to educate candidates on onboarding requirements to minimise dropouts and delays
• Arranging keep in touch calls or updates with candidates to update them on the progress of onboarding
• Working with 3rd party vendors and/or internal teams who are responsible for delivering onboarding elements to ensure an efficient working relationship
• Raising requests for facilities or systems access
• Booking candidates into orientation / day 1 activities
• Sharing new joiner packs or information
• Managing contractor and temp to perm conversions

What are we looking for?

Fluency to a minimum of

professional level

in

and

French. Previous experience as administrative and stakeholder management Excellent communications skills Ability to prioritise and manage own workload Reliable and well organised Proactive Sound business ethics and integrity Able to work well under pressure Able to work within company procedures and standards Team player with a flexible and confident approach to work Strong understanding of industry and markets Ability to negotiate effectively Previous experience of working within recruitment Ability to influence people, sell ideas and concepts and gain commitment

How will you be rewarded?

We offer a comprehensive renumeration and benefits package, including: