Spanish Technical Support Pro – Onsite in Lisbon + Perks

Konecta

Lisboa

On-site

EUR 19,000 - 26,000

Full time

9 days ago
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Benefits offered by this job

Language allowance
Performance bonus
Meal allowance
Health insurance after one year
Ongoing training and development
Stable project
Friendly environment

Job summary

Konecta is hiring a Spanish Technical Support Specialist to join our team in Sete Rios, Lisbon. You will provide technical assistance to customers onsite and guide them through solutions.

Native Spanish and fluent English are required, with prior customer service or technical support experience. You will document issues in the database and collaborate with the support team to ensure a first‑class customer experience.

Qualifications

  • Native level of Spanish.
  • Fluency in English.
  • Previous experience in Customer Service or Technical Support.
  • Strong troubleshooting and analytical skills.
  • Excellent verbal and written communication skills.
  • Ability to work effectively within a team.
  • Experience with CRM tools and customer support software is an advantage.

Responsibilities

  • Provide technical assistance and support to our client’s customers.
  • Identify and troubleshoot technical issues.
  • Guide customers through the appropriate solutions.
  • Record all issues and solutions accurately in the company’s database.
  • Collaborate with other support team members to deliver an excellent customer experience.

Skills

Native Spanish
English fluency
Customer service / tech support
Troubleshooting
Communication skills
Team collaboration
CRM tools experience

Tools

CRM software

Job description

Konecta is hiring a Spanish Technical Support Specialist to join our team in Sete Rios, Lisbon. You will provide technical assistance to customers onsite and guide them through solutions.

Native Spanish and fluent English are required, with prior customer service or technical support experience. You will document issues in the database and collaborate with the support team to ensure a first‑class customer experience.

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