Spanish Customer Support – Lisbon, Portugal

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 9300 - 11 000; Tempo integral

Resumo da oferta

Concentrix in Lisbon, Portugal is seeking a Spanish Customer Support Specialist to join the on-site team. You will handle customer inquiries in Spanish and English, provide empathetic solutions, and strive for high customer satisfaction.

Salary is 920€/month paid over 14 months with an attendance bonus and daily meal allowances; the role requires relocation feasibility and rotational scheduling in a busy financial services environment.

Qualificações

• Fluent or native Spanish; C1 English as verified via assessment.
• At least 1 year of customer service experience with proven satisfaction delivery.
• Strong communication, empathy and a solutions-oriented mindset.

Conhecimentos

Spanish

English (C1)

Customer service

Descrição da oferta de emprego

Are you an experienced customer service professional who speaks fluent Spanish and English? Take your next career step in vibrant Lisbon with Concentrix!

Why Join Us?

• Competitive Earning Potential: Base salary paid over 14 months (920€/month), plus a monthly attendance bonus and daily meal allowances (7.63€/day).
• Premier Client Account: Support high-profile financial and payment solutions.
• Vibrant Work Culture: Work on-site in one of Europe's most dynamic coastal capitals.

Position Overview

• Role: Spanish Customer Support Specialist
• Location: Lisbon, Portugal (On-site; candidates must be locally available or willing to relocate independently)
• Schedule: Rotational shifts between 7:00 AM and 9:00 PM (Monday–Sunday, 2 rotational days off per week)

What We Are Looking For

• Language Skills: Native or fluent Spanish, combined with C1-level English (verified via Harver assessment).
• Experience: Minimum 1 year of customer service experience with a track record of delivering excellent customer satisfaction.
• Attributes: Strong communication, empathy, and a solutions-oriented mindset.