Spanish Customer Success Specialist in Lisbon (1000 Euros Welcome Bonus)

Cross Border Talents; Lisboa; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Meal Allowance

Transportation Support

Onsite Work

Performance Bonus

Welcome Bonus (1000 Euros)

Job summary

Cross Border Talents seeks a Spanish Customer Success Specialist in Lisbon to deliver proactive support across multiple channels. You will assist customers with onboarding, logins, and transactions while resolving issues with a professional and friendly approach.

The role emphasizes strong communication, problem-solving, and relationship-building to maintain high service quality in a fast-paced environment. EU citizenship or Portuguese residency is required.

Qualifications

• Fluent in Spanish (C2 level).
• 0-1 year experience in customer support.
• Strong leadership, analytical, and communication skills.

Responsibilities

• Deliver outstanding support across phone, chat, email, and social media.
• Assist customers with account setup, verification, logins, financial transactions, and technical issues.
• Act as a trusted advisor, ensuring every interaction is positive and professional.
• Respond to customer inquiries promptly and with care.
• Build strong customer relationships through clear and effective communication.
• Maintain service quality while following internal policies.
• Share ideas to improve processes and enhance the customer experience.

Skills

Spanish (C2)

Communication

Leadership

Analytical

Willingness to learn

Customer support

Job description

Spanish Customer Success Specialist in Lisbon (1000 Euros Welcome Bonus)

Job Openings Spanish Customer Success Specialist in Lisbon (1000 Euros Welcome Bonus)

About the job Spanish Customer Success Specialist in Lisbon (1000 Euros Welcome Bonus)

Elevate Your Career with Us!

We’re looking for a motivated and customer-oriented Customer Support Specialist to become part of our dynamic team. If you thrive in a fast-moving environment, adapt easily to change, and love helping people, this role is made for you!

Role Overview:

We’re looking for a proactive and customer-focused Customer Support Specialist to join our innovative team. If you thrive in fast-paced environments, adapt easily to change, and love helping people, this is your chance to shine!

Key Responsibilities:

• Deliver outstanding support across phone, chat, email, and social media


• Assist customers with account setup, verification, logins, financial transactions, and technical issues


• Act as a trusted advisor, ensuring every interaction is positive and professional


• Respond to customer inquiries promptly and with care


• Build strong customer relationships through clear and effective communication


• Maintain service quality while following internal policies


• Share ideas to improve processes and enhance the customer experience

Requirements:

• Fluent in Spanish (C2 level)


• EU Citizenship or Portuguese Residency Card


• 0-1 year experience in customer support


• Strong leadership, analytical, and communication skills


• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills


• Performance Bonus:Recognizing your achievements


• Meal Allowance:Covering your daily meals


• Transportation Support:Assisting with commuting costs


• Onsite Work:Engage and grow in a collaborative office environment