French Customer Experience Specialist in Lisbon (2000 Euros Welcome Bonus)
Cross Border Talents
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Benefits offered by this job
Job summary
Qualifications
- Fluent in French with C2 proficiency.
- EU citizenship or Portuguese residency required.
- 0-1 year experience in customer support.
Responsibilities
- Deliver outstanding support across various channels.
- Assist customers with account-related issues.
- Build strong customer relationships through effective communication.
Skills
Job description
Job Openings French Customer Experience Specialist in Lisbon (2000 Euros Welcome Bonus)
Elevate Your Career with Us!
We’re looking for a motivated and customer-oriented Customer Support Specialist to become part of our dynamic team. If you thrive in a fast-moving environment, adapt easily to change, and love helping people, this role is made for you!
Role Overview:
We’re looking for a proactive and customer-focused Customer Support Specialist to join our innovative team. If you thrive in fast-paced environments, adapt easily to change, and love helping people, this is your chance to shine!
Key Responsibilities:
- Deliver outstanding support across phone, chat, email, and social media
- Assist customers with account setup, verification, logins, financial transactions, and technical issues
- Act as a trusted advisor, ensuring every interaction is positive and professional
- Respond to customer inquiries promptly and with care
- Build strong customer relationships through clear and effective communication
- Maintain service quality while following internal policies
- Share ideas to improve processes and enhance the customer experience
Requirements:
- Fluent in French (C2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary:Competitive compensation that values your skills
- Performance Bonus:Recognizing your achievements
- Meal Allowance:Covering your daily meals
- Transportation Support:Assisting with commuting costs
- Relocation Package: Assistance to make your move smooth and stress-free
- Onsite Work:Engage and grow in a collaborative office environment
Ready to take the next step?Apply today and be part of a team that values innovation and excellence!
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