Spanish-Speaking Customer Support Agent

Cross Border Talents; Lisboa; On-site; EUR 15,000 - 21,000; Full time

Job summary

Cross Border Talents is seeking a Spanish-speaking Customer Support Agent to assist business clients with platform-related questions, technical issues, and account support in Lisbon, Portugal. This on-site role features rotating shifts, including nights, with two rotating days off.

The ideal candidate communicates fluently in Spanish and English, has experience in digital marketing or AdTech, and demonstrates strong problem-solving and customer service skills.

Qualifications

• Fluent Spanish and English required.
• Experience in digital marketing or AdTech.
• Experience in contact centre or customer service.
• Knowledge of social media platforms and digital advertising.
• Strong communication and problem-solving skills.

Responsibilities

• Assist business clients with platform-related questions, technical issues, and account support.

Skills

Spanish fluency

English fluency

AdTech knowledge

Digital marketing

Social media knowledge

Communication

Problem solving

Job description

Spanish-Speaking Customer Support Agent | Lisbon, Portugal

Are you fluent in Spanish and English and experienced in digital marketing or advertising technology? Your next career opportunity could be in Lisbon!

Cross Border Talents is looking for a Customer Support Agent to assist business clients with platform-related questions, technical issues, and account support.

Requirements:

• Fluent Spanish and English
• Experience in digital marketing and paid campaign management
• Contact centre or customer service experience in AdTech
• Knowledge of social media platforms and digital advertising
• Strong communication and problem-solving skills

Lisbon, Portugal | On-site
Rotational shifts, Monday to Sunday, including nights, with two rotating days off.

Please note: Relocation support is not available.