Spanish Customer Support Specialist – Digital Advertising

Cross Border Talents; Lisboa; In loco; EUR 9300 - 11.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcome bonus €2,000

Food allowance €7.63 per day

Attendance bonus €40

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Spanish and English-speaking Customer Support Specialist to join on-site in Lisbon. The role focuses on digital advertising queries and campaign support.

You will assist customers with digital advertising products, provide professional service, and handle platform issues. Rotational shifts are expected, with initial hours 07:00–16:00 or 10:00–19:00, and potential 24/7 rotations later.

Competenze

• Fluent Spanish and English.
• Experience in digital marketing or paid campaigns.
• Previous contact-centre or customer service experience, preferably in advertising tech.
• Familiarity with social media platforms and basic digital advertising concepts.
• Willingness to work rotational shifts.

Mansioni

• Assist customers with digital advertising and social media-related queries.
• Provide support with advertising campaigns and platform-related issues.
• Help customers understand digital advertising products and services.
• Deliver professional customer service and resolve queries effectively.

Conoscenze

Spanish language

English language

Customer service

Digital marketing

Social media

Communication skills

Shift flexibility

Formazione

Marketing degree (advantage)

Descrizione del lavoro

Spanish Customer Support Specialist – Digital Advertising | Lisbon, Portugal

We are hiring Spanish and English-speaking professionals for an on-site customer support opportunity in Lisbon.

Location: Lisbon, Portugal
Work model: On-site
Languages: Fluent Spanish and English
Base salary: €920 gross × 14 payments

Additional benefits:

• €2,000 welcome bonus, paid in 12 monthly instalments during the first year.
• €7.63 food allowance per working day.
• €40 attendance bonus over 11 months.

Your responsibilities:

• Assist customers with digital advertising and social media-related queries.
• Provide support with advertising campaigns and platform-related issues.
• Help customers understand digital advertising products and services.
• Deliver professional customer service and resolve queries effectively.

Requirements:

• Fluent Spanish and English.
• Experience in digital marketing or paid campaign management.
• Previous contact-centre or customer service experience, preferably supporting an advertising technology company.
• Familiarity with social media platforms and basic digital advertising concepts.
• Strong communication and customer service skills.
• Availability for rotational shifts.

Working schedule:
Initially, shifts will be 07:00–16:00 or 10:00–19:00, Monday to Sunday. A future 24/7 rotational schedule with two rotating days off may be introduced.

A degree in Marketing or a related field is an advantage.

Please note: This position is on-site in Lisbon. Relocation support is not provided.