Spanish + English + Digital Marketing Experience? We're Hiring!

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a B2B Customer Support Agent fluent in Spanish and English to assist business clients using a digital platform. This on-site role requires strong communication skills and a customer-first approach.

You will troubleshoot account and operational issues via phone, email, and chat, and provide tailored solutions while adhering to established procedures. Rotational shifts are 24/7 with two days off.

Qualifications

• Fluent Spanish and English.
• Experience in digital marketing and paid campaign management.
• AdTech customer service or contact centre experience.
• Understanding of social media and digital advertising.

Responsibilities

• Assist business clients with questions and technical issues.
• Troubleshoot account and operational problems.
• Provide accurate information and tailored solutions.
• Support customers through phone, email, and/or chat.
• Follow established procedures and maintain high service standards.

Skills

Spanish language

English language

Digital marketing experience

AdTech support

Job description

Spanish + English + Digital Marketing Experience? We're Hiring!

Ready for a new professional challenge in Lisbon?

Cross Border Talents is looking for a B2B Customer Support Agent fluent in Spanish and English to support business clients using a digital platform.

Your responsibilities:

• Assist business clients with questions and technical issues
• Troubleshoot account and operational problems
• Provide accurate information and tailored solutions
• Support customers through phone, email, and/or chat
• Follow established procedures and maintain high service standards

Your profile:

• Fluent Spanish and English
• Experience in digital marketing and paid campaign management
• AdTech customer service or contact centre experience
• Understanding of social media and digital advertising

Lisbon, Portugal | On-site
Rotational 24/7 shifts, including nights, with two rotating days off.

No relocation support is available.