Spanish speaking Customer Service Advisor

Horizonia; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Private healthcare

Competitive salary

Performance bonuses

Resumo da oferta

Horizonia in Lisbon is seeking Spanish-speaking Customer Service Advisors to join an international community in the heart of the city. You will be the primary point of contact for Italian-speaking users, providing high-level support by phone and email, owning every query with accurate information and a friendly, professional response.

Fluency in Spanish at C1/C2 and strong English (B2) is required; EU citizenship or valid residence is needed.

Qualificações

• Fluency in Spanish at C1/C2 level and strong command of English (B2).
• EU Citizenship or valid residence required.

Responsabilidades

• Be the primary point of contact for Italian-speaking users, providing high-level support via phone and email.
• Own every query, ensuring accurate information and a friendly, professional response.
• Troubleshoot issues and guide users through processes to resolve problems.

Conhecimentos

Spanish language (C1/C2)

English language (B2)

Descrição da oferta de emprego

We are looking for Spanish-speaking Customer Service Advisors to join an international community in the heart of Lisbon, Portugal.

This isn't just about support; it's about being the voice of a brand and making a real impact on someone's day.

What your day will look like:

You will be the primary point of contact for our Italian-speaking users, providing high-level support via phone and email. Your goal is to own every query, ensuring that every person you help receives accurate information and a friendly, professional response. Whether its troubleshooting a connectivity issue or walking a user through a complex process, you'll be the expert they rely on.

Why you'll love it here:

• Peace of Mind: We've got you covered with full health coverage and private healthcare.


• Rewarding Work: Competitive salary and performance bonuses to keep you motivated.

What you bring to the table:

• Fluency: You speak Spanish at a C1/C2 level and have a strong command of English (B2).


• The Right Spirit: You are a natural problem-solver who enjoys building relationships.


• Eligibility: You hold EU Citizenship or a valid residence card.