Spanish-Speaking Ad Support Specialist – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 27,000; Full time

Job summary

Cross Border Talents is hiring a Spanish-speaking Customer Support Specialist for a B2B digital advertising project in Lisbon. You will assist business customers with campaign questions, account support, and platform issues, leveraging your knowledge of paid advertising.

The role is on-site in Lisbon with a rotational schedule. Candidates must be fluent in Spanish and have good English or Catalan, plus legal authorisation to work in Portugal.

Qualifications

• Fluent in Spanish with excellent communication skills.
• Proficiency in English or Catalan for cross-team support.
• Experience with paid campaign management or digital marketing.
• Background in AdTech, contact-centre, or customer service.
• Familiarity with social media platforms and online advertising tools.

Responsibilities

• Assist business customers with advertising platform inquiries.
• Support questions related to paid campaigns and account management.
• Provide guidance on platform tools and basic troubleshooting.
• Document each case and communicate with customers through support channels.

Skills

Fluent Spanish

Good English or Catalan

Experience with paid campaigns

AdTech / customer service experience

Familiarity with social media and ads

Job description

Cross Border Talents is hiring a Spanish-speaking Customer Support Specialist for a B2B digital advertising project in Lisbon. You will assist business customers with campaign questions, account support, and platform issues, leveraging your knowledge of paid advertising.

The role is on-site in Lisbon with a rotational schedule. Candidates must be fluent in Spanish and have good English or Catalan, plus legal authorisation to work in Portugal.