English-Speaking Digital Advertising Support Agent

Cross Border Talents; Lisboa; Presencial; EUR 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Welcome bonus (instalments)

Daily food allowance

Attendance bonus

Professional development in an intl.環境

Descripción de la vacante

Cross Border Talents in Lisbon, Portugal is seeking English-speaking professionals with paid campaign management experience to join our dynamic team. This on-site role requires handling inquiries, guiding on social media products, and resolving campaign issues.

You will work in a customer-focused environment with rotating shifts and opportunities for professional development in an international setting. Relocation to Portugal is required.

Formación

• Fluent English communication skills.
• Experience managing paid advertising campaigns.
• Background in digital marketing.
• Previous experience in a contact centre or customer service role within the advertising technology industry.
• Understanding of social media platforms and digital advertising fundamentals.
• A proactive, customer-oriented approach.
• Flexibility to work rotational shifts.

Responsabilidades

• Handle customer inquiries related to digital advertising services.
• Provide guidance on social media products and advertising tools.
• Help resolve campaign-related issues.
• Ensure a positive customer experience through effective communication.

Conocimientos

English fluency

Paid ads experience

Digital marketing

Contact centre experience

Social media knowledge

Customer-oriented

Shift flexibility

Descripción del empleo

Lisbon, Portugal On-site position Language: English Initial schedule: Rotational shifts between 07:00 and 19:00, with 2 rotating days off. Future 24/7 shifts may be introduced.

Looking for your next opportunity in customer service and digital advertising? We are seeking English-speaking professionals with paid campaign management experience to join a dynamic team in Lisbon.

Your Responsibilities

• Handle customer inquiries related to digital advertising services.
• Provide guidance on social media products and advertising tools.
• Help resolve campaign-related issues.
• Ensure a positive customer experience through effective communication.

What We're Looking For

• Fluent English communication skills.
• Experience managing paid advertising campaigns.
• Background in digital marketing.
• Previous experience in a contact centre or customer service role within the advertising technology industry.
• Understanding of social media platforms and digital advertising fundamentals.
• A proactive, customer-oriented approach.
• Flexibility to work rotational shifts.

Benefits

• Welcome bonus paid in instalments throughout the first year.
• Daily food allowance.
• Attendance-based bonus.
• Professional development in an international working environment.

Please note that candidates must arrange their own relocation to Portugal.