Spanish customer support- in Lisbon

Francisco CI; Lisboa; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Complete paid training

Private health insurance

Job summary

A leading company in customer support in Lisbon is looking for a Customer Support Specialist. The ideal candidate should speak fluent Spanish (C2) and English (C1), have at least 1 year of experience in customer support, and possess strong communication and soft skills. This full-time role offers complete paid training and private health insurance, with responsibilities including assisting clients and ensuring customer satisfaction.

Qualifications

• C2 level of Spanish and C1 English.
• Experience of at least 1 year in customer support.
• Stable work profile history.

Responsibilities

• Communicate with customers and ensure maximum satisfaction.
• Assist business clients with inquiries and troubleshooting.
• Deliver excellent personalized service across communication channels.

Skills

fluent Spanish

fluent English

good communication skills

soft skills

Job description

1 week ago Be among the first 25 applicants

We are looking for fluent Spanish speakers with a fluent English level, to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment.

What We Are Looking For In a Candidate

• Speak C2 level of Spanish and C1 English
• Experience of at least 1 year in customer support
• Good communication and soft skills
• Stable work profile history
• Availability to work on 24/7 shifts
  
  

What You Will Have To Do

• Communicate with customers (by chat, e-mail and phone) and ensure maximum satisfaction
• Your role involves providing exceptional B2B customer support; you will be responsible for assisting business clients with inquiries, troubleshooting issues, and providing tailored solutions to optimize their use of our client's services.
• Deliver excellent personalized service and assist sellers through communication channels which may include Phone, Email, and/or Chat in a variety of areas, including but not limited to:
• Identify account holder;
• Verify account information;
• Comply with all regulatory guidelines and procedures provided by Customer.
  
  

What You Will Be Offered

• Complete paid training
• Private health insurance
• Many other benefits
  
  

Important Information

It is mandatory that you have an EU passport or full working rights in Portugal.

When you apply for this vacancy, you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.

Skills: communication skills,fluent spanish,fluent english,english (c1),customer support,spanish (c2),soft skills,english,spanish,communication

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale

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