Customer Service Representative

EB Global Skills

Lisboa

On-site

EUR 13,392 - 20,088

Full time

14 days+

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Benefits offered by this job

Paid training program (15 working days)

Competitive salary package

22 paid vacation days

Compensation for public holidays worked

Job summary

Join a dynamic team as a Customer Service Representative in Lisbon, working with a leading company in offering digital advertising support. Benefit from a comprehensive paid training program, competitive salary, and 22 vacation days, while making a significant impact on customers' experiences. Ideal for fluent English speakers willing to develop their careers.

Qualifications

Fluent in English (C1 level or above).
Empathetic and clear communicator.
Quick learner with a proactive, can-do mindset.
Handles sensitive information with care.

Responsibilities

Support small and medium-sized businesses via phone, chat, and email.
Assist with digital advertising tools and provide expert guidance.
Ensure a smooth and positive experience for customers.

Skills

Empathy

Clear Communication

Proactivity

Team Player

Job description

19 hours ago Be among the first 25 applicants

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Ready to kickstart or advance your international career? Join one of the world’s leading companies right in the heart of Lisbon — Portugal’s vibrant capital! This is your chance to be part of a global team, make a real impact, and embrace the unique Lisbon lifestyle.

We’re currently seeking talented English-speaking Customer Service Representatives for one of our top clients.

Fluent in English (C1 level or above)

Empathetic, clear communicator with a helpful attitude

Quick learner with a proactive, can-do mindset

Team player who handles sensitive information with care

What You’ll Do:

As a Customer Service Representative, you’ll support small and medium-sized businesses (SMBs) via phone, chat, and email. You’ll assist with digital advertising tools, provide expert guidance before and after sales, and ensure every customer enjoys a smooth, positive experience.

Why You’ll Love This Role:

Paid training program (15 working days) — no prior experience required!

Competitive salary package

22 paid vacation days plus compensation for public holidays worked

Seniority level