Spanish B2B Ad Support Pro — Lisbon Training & 14 Salaries

Closerhire; Lisboa; On-site; EUR 13,000 - 17,000; Full time

Benefits offered by this job

Private health cover

Paid training

Relocation support to Lisbon

Job summary

CloserHire is partnering with a global leader in digital advertising solutions to recruit a Spanish-speaking B2B Advertising Support Specialist for their Lisbon team. You will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

No prior experience is required; full training is provided in Lisbon, Portugal.

Qualifications

• Native or C2 level Spanish and English (B2) required.
• Some experience with online campaigns or digital marketing is helpful.
• Familiarity with social media platforms and interest in online advertising.
• Previous experience in customer support or a contact center is a plus.
• Willingness to learn and a proactive, customer-focused mindset.

Responsibilities

• Handle end-to-end troubleshooting for advertising products via email and chat.
• Diagnose issues related to campaigns, platform tools, and product features.
• Collaborate with internal teams: product, Operations & Engineering.
• Provide timely updates to ensure high customer satisfaction.
• Educate advertisers on features and best practices.
• Maintain proactive, professional communication and share insights for improvement.

Skills

Spanish language

English language (B2)

Problem solving

Analytical thinking

Customer support

Education

Marketing degree or related field

Job description

CloserHire is partnering with a global leader in digital advertising solutions to recruit a Spanish-speaking B2B Advertising Support Specialist for their Lisbon team. You will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

No prior experience is required; full training is provided in Lisbon, Portugal.