Slovenian Speaking Support Specialist – Relocation & Benefits

Mercier Consultancy MD; Portugal; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Relocation package

Fully paid training program

Health insurance

Career progression opportunities

Monthly performance bonus

Job summary

Mercier Consultancy Group in Bulgaria is seeking a Slovenian Speaking Support Specialist to join our multinational Customer Support team. You will handle high-quality assistance via phone, email, and live chat, delivering swift resolutions while maintaining service excellence in a fast-growing environment.

This role requires native or fluent Slovenian, English proficiency, and a willingness to relocate. We offer a fully funded relocation package, comprehensive training, health insurance, career

Qualifications

• Native or fluent Slovenian (spoken and written).
• Experience or strong interest in Customer Support Services.
• Excellent communication and a customer-centric mindset.
• Proficiency in English for collaboration in a diverse environment.

Responsibilities

• Provide high-quality technical and non-technical assistance to customers via phone, email, and live chat.
• Maintain superior service standards to ensure high client satisfaction in the Customer Support sector.
• Resolve inquiries using native Slovenian language skills.
• Document all customer interactions accurately in the internal database.
• Collaborate with international team members to streamline support workflows and improve efficiency.
• Stay updated on product features and policy changes to provide accurate information.
• Proactively troubleshoot common issues to minimize resolution time for Slovenian-speaking users.

Skills

Slovenian

Customer service

English

Communication

Job description

Mercier Consultancy Group in Bulgaria is seeking a Slovenian Speaking Support Specialist to join our multinational Customer Support team. You will handle high-quality assistance via phone, email, and live chat, delivering swift resolutions while maintaining service excellence in a fast-growing environment.

This role requires native or fluent Slovenian, English proficiency, and a willingness to relocate. We offer a fully funded relocation package, comprehensive training, health insurance, career