Slovenian Speaking Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy MD; Portugal; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Relocation package

Fully paid training program

Health insurance

Career progression opportunities

Monthly performance bonus

Job summary

Mercier Consultancy Group in Bulgaria is seeking a Slovenian Speaking Support Specialist to join our multinational Customer Support team. You will handle high-quality assistance via phone, email, and live chat, delivering swift resolutions while maintaining service excellence in a fast-growing environment.

This role requires native or fluent Slovenian, English proficiency, and a willingness to relocate. We offer a fully funded relocation package, comprehensive training, health insurance, career

Qualifications

• Native or fluent Slovenian (spoken and written).
• Experience or strong interest in Customer Support Services.
• Excellent communication and a customer-centric mindset.
• Proficiency in English for collaboration in a diverse environment.

Responsibilities

• Provide high-quality technical and non-technical assistance to customers via phone, email, and live chat.
• Maintain superior service standards to ensure high client satisfaction in the Customer Support sector.
• Resolve inquiries using native Slovenian language skills.
• Document all customer interactions accurately in the internal database.
• Collaborate with international team members to streamline support workflows and improve efficiency.
• Stay updated on product features and policy changes to provide accurate information.
• Proactively troubleshoot common issues to minimize resolution time for Slovenian-speaking users.

Skills

Slovenian

Customer service

English

Communication

Job description

About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing partner, renowned for connecting top-tier talent with industry-leading organizations across the European BPO and customer support landscape. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to advance their careers while helping our clients redefine excellence in the Customer Support Services industry.

Slovenian Speaking Support Specialist

About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing partner, renowned for connecting top-tier talent with industry-leading organizations across the European BPO and customer support landscape. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to advance their careers while helping our clients redefine excellence in the Customer Support Services industry.

Job Overview

We are currently scouting for a dedicated professional to join our team as a Slovenian Speaking Support Specialist in Bulgaria. This exciting Slovenian Speaking Support Specialist position in Bulgaria offers a unique opportunity to provide world-class assistance within a high-growth Customer Support Services environment while enjoying a fully supported international career transition.

Key Responsibilities

• Provide high-quality technical and non-technical assistance to customers via phone, email, and live chat
• Maintain superior service standards within the Customer Support Services sector to ensure high client satisfaction
• Effectively resolve inquiries regarding products or services using your native-level Slovenian language skills
• Document all customer interactions accurately within the internal database system
• Collaborate with international team members to streamline support workflows and improve service efficiency
• Stay updated on new product features and policy changes to provide the most accurate information to clients
• Proactively troubleshoot common issues to minimize resolution time for our Slovenian-speaking user base

Requirements

• Native or fluent Slovenian (spoken and written) is mandatory for this role
• Valid EU passport holder or work permit for Bulgaria
• Proven experience or a strong interest in the Customer Support Services industry
• Exceptional communication skills and a customer-centric mindset
• Proficiency in English to collaborate within our diverse, multi-cultural corporate environment
• Readiness to relocate for this outstanding opportunity among the many Slovenian-speaking jobs available in Sofia

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training Program to ensure your success
• Comprehensive Health Insurance package
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria seamless
• Attractive Monthly Performance Bonus to reward your dedication
• Opportunities for career progression in one of the most vibrant Jobs in Bulgaria
• And Much More..

Life in Bulgaria

Choosing to work in Sofia means embracing a dynamic lifestyle where ancient history meets modern European ambition. Bulgaria offers an incredible climate, stunning natural landscapes ranging from rugged mountains to the Black Sea coast, and a cost of living that allows for a high quality of life. As one of the most rapidly growing hubs for Jobs in Bulgaria, Sofia is home to an international community that makes it easy for expatriates to settle in and thrive.

The relocation experience to Bulgaria is designed to be stress-free, with our support team ensuring your transition is smooth. You will enjoy world-class local cuisine, a vibrant social scene, and a professional environment that makes our Slovenian-speaking jobs highly sought after.

We invite you to discover why so many talented individuals are choosing to build their futures in the heart of Bulgaria.