Slovenian Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; Lisboa; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Fully Paid Relocation Package (flight,

transfer, hotel) included for those

Monthly Performance Bonus

Career growth opportunities

Job summary

Mercier Consultancy Group is seeking a Slovenian-speaking Solutions Consultant to join our international client in Bulgaria. You will be the main contact for Slovenian-speaking customers, delivering high-quality support, troubleshooting, and accurate information.

The role requires native or fluent Slovenian, strong communication skills, and the ability to relocate on-site to Sofia. English proficiency and prior client-facing or tech-support experience are advantageous.

Qualifications

• Native or fluent Slovenian (spoken and written) is mandatory.
• Professional proficiency in English to collaborate with an international team.
• Previous experience in client-facing roles or tech support is a significant advantage.

Responsibilities

• Act as the primary point of contact for Slovenian-speaking clients, providing high-quality support and resolution.
• Navigate complex customer inquiries, ensuring professional communication throughout the Customer Support Services lifecycle.
• Maintain detailed records of customer interactions to contribute to the continuous improvement of service standards.
• Collaborate with internal teams to troubleshoot technical issues and provide effective solutions to end-users.
• Meet and exceed daily KPIs set within the Customer Support Services framework.
• Represent the client brand with excellence, fostering long-term loyalty through empathetic and efficient service.

Skills

Slovenian language

English proficiency

Customer support

Communication

Technical troubleshooting

Client-facing experience

Job description

Slovenian Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations within the Customer Support Services industry. We pride ourselves on delivering bespoke staffing solutions, ensuring that our candidates secure the most rewarding career opportunities across Europe.

Job Overview We are currently searching for a talented individual to fill the Slovenian Speaking Solutions Consultant position in Bulgaria. This role is a unique opportunity to advance your career in the thriving Customer Support Services sector while enjoying a comprehensive support package designed for a seamless international transition.

Key Responsibilities

Act as the primary point of contact for Slovenian-speaking clients, providing high-quality support and resolution.

Navigate complex customer inquiries, ensuring professional communication throughout the Customer Support Services lifecycle.

Maintain detailed records of customer interactions to contribute to the continuous improvement of service standards.

Collaborate with internal teams to troubleshoot technical issues and provide effective solutions to end-users.

Meet and exceed daily key performance indicators (KPIs) set within the Customer Support Services framework.

Represent the client brand with excellence, fostering long-term loyalty through empathetic and efficient service.

Stay updated on product knowledge and internal processes to ensure accurate information delivery.

Native or fluent Slovenian (spoken and written) is mandatory for this role.

Strong communication skills and a customer-centric mindset tailored for the Customer Support Services industry.

Previous experience in client-facing roles or tech support is considered a significant advantage.

Professional proficiency in English to collaborate with an international team.

Ability to relocate on-site to Sofia, Bulgaria for this exciting opportunity among the best Slovenian-speaking jobs.

What We Offer

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight, transfer, hotel) included for those looking for Jobs in Bulgaria.

Monthly Performance Bonus

Opportunities for career growth and professional development in the international market.

And Much More...

Life in Bulgaria Sofia, the vibrant capital of Bulgaria, offers an exceptional quality of life blending historic charm with modern urban energy. Those pursuing Slovenian-speaking jobs in this city will enjoy a mild climate, beautiful parks, and a welcoming culture, making Bulgaria an ideal destination for professionals seeking growth. With its growing status as a tech hub, living in Bulgaria provides a perfect balance of professional challenge and leisure.

Relocating to Bulgaria with our full support allows you to focus on your success while enjoying local delicacies and a thriving social scene. Bulgaria consistently ranks as one of the most affordable and comfortable places to live in Europe, and this Slovenian Speaking Solutions Consultant position in Bulgaria puts you at the heart of this dynamic, growing country.

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