ServiceNow Engineer - Remote, Flexible Hours, Growth

Digital Solutions; Lisboa; Híbrido; EUR 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Home office equipment allowance 1200€

Flex allowance 720€/year

Health insurance for you and household

Wellbeing program for household

Resumo da oferta

Volkswagen Group Digital Solutions [Portugal] is seeking a ServiceNow Administrator/Developer/Platform Engineer to join their platform team in Lisbon. You will configure and tailor the ServiceNow environment, manage daily admin tasks, and work with stakeholders to deliver scalable, secure solutions.

The role requires 3+ years of hands-on ServiceNow experience, strong scripting skills, and knowledge of web technologies.

Qualificações

• Degree in Computer Science, Software Engineering, or similar.
• 3+ years of hands-on ServiceNow Administrator/Developer/Platform Engineer experience.
• Strong experience with ServiceNow configuration, customization, and scripting (JavaScript, GlideRecord, Business Rules, Client Scripts).
• Experience with workflows, Flow Designer, automation, and ServiceNow platform features.
• Good knowledge of web technologies (JavaScript, HTML, CSS) and APIs (REST/SOAP).
• Understanding of platform architecture, data model, and security concepts (ACLs, roles).
• Experience with integrations (IntegrationHub, MID Server, external systems).
• Familiarity with DevOps practices, CI/CD, and version control (Git).
• Strong analytical and problem-solving mindset; good communication with technical and non-technical stakeholders.
• Proficient written and spoken English.

Responsabilidades

• Developing and configuring technical solutions on the ServiceNow platform following best practices.
• Managing day-to-day platform administration activities (performance, upgrades, patches, security).
• Collaborating with stakeholders to analyse requirements and deliver scalable, secure solutions.
• Developing and implementing business processes, workflows, automation, integrations, reporting, and testing.
• Monitoring platform health and compliance across applications.
• Managing update sets, deployments, and environment activities across instances.
• Troubleshooting platform, integration, and workflow issues; ensuring timely resolution.
• Maintaining technical documentation and operational manuals.
• Contributing to platform governance, QA, and continuous improvement.

Conhecimentos

ServiceNow configuration

Scripting JavaScript

Workflow Design

REST/SOAP APIs

Integrations

CI/CD

Git/version control

Analytical thinking

Stakeholder communication

English communication

Formação académica

Degree in Computer Science / Software Engineering

Ferramentas

ServiceNow

Flow Designer

IntegrationHub

MID Server

Git

Descrição da oferta de emprego

Volkswagen Group Digital Solutions [Portugal] is seeking a ServiceNow Administrator/Developer/Platform Engineer to join their platform team in Lisbon. You will configure and tailor the ServiceNow environment, manage daily admin tasks, and work with stakeholders to deliver scalable, secure solutions.

The role requires 3+ years of hands-on ServiceNow experience, strong scripting skills, and knowledge of web technologies.