ServiceNow Developer — Remote, Growth & Impact

LUZA Group; Lisboa; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work model

Benefits plan

Equipment provided

Job summary

LUZA Group in Lisboa, PT is seeking a ServiceNow Developer to design, configure and implement solutions on the ServiceNow platform, focusing on ITSM, ITOM and related modules. This full-time, on-site role offers growth opportunities within a collaborative team.

You will gather requirements, develop workflows, integrate external systems via APIs, and train users while adhering to best practices. A hybrid work model is available, reflecting flexible collaboration.

Qualifications

• Extensive ServiceNow implementation experience, ITSM, ITOM and related modules.
• Strong JavaScript and Jelly skills with platform tooling familiarity.
• Experience integrating ServiceNow with external systems via APIs.

Responsibilities

• Gather and analyze client requirements, map processes and identify improvements.
• Prepare functional and technical requirement documents.
• Design and configure customized ServiceNow solutions including workflows and forms.
• Ensure alignment with ServiceNow best practices and platform standards.
• Coordinate implementations, including configuration, testing and data migration.
• Train end users on platform functionalities and best practices.
• Provide technical support and troubleshoot incidents on the platform.
• Monitor performance and implement improvements as needed.
• Collaborate with stakeholders to deliver scalable ServiceNow solutions.
• Contribute to ongoing enhancements of processes, workflows, and integrations.

Skills

ServiceNow

JavaScript

Jelly

APIs

SQL

ITSM

ITOM

Studio

Glide

CSA Certification

English

Portuguese

Tools

Studio

Glide

REST APIs

Job description

LUZA Group in Lisboa, PT is seeking a ServiceNow Developer to design, configure and implement solutions on the ServiceNow platform, focusing on ITSM, ITOM and related modules. This full-time, on-site role offers growth opportunities within a collaborative team.

You will gather requirements, develop workflows, integrate external systems via APIs, and train users while adhering to best practices. A hybrid work model is available, reflecting flexible collaboration.