Senior ServiceNow Engineer - Remote (Spain/Portugal)

Cognizant; Lisboa; Teletrabalho; EUR 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Restaurant tickets

Permanent contract

Flexible benefits

Resumo da oferta

Cognizant is seeking a Senior ServiceNow Technical Consultant to lead technical deployments of cloud-based ServiceNow solutions from Spain or Portugal. You will develop modules, configure the platform, and deliver high-quality solutions across the full project lifecycle while working remotely.

The role requires 5+ years of hands-on ServiceNow experience, strong scripting, and ITIL knowledge. English fluent; Spanish a plus. Permanent contract with competitive salary and benefits.

Qualificações

• 5+ years hands-on ServiceNow development, configuration, and implementation across multiple modules.
• CSA certification required; CAD or CIS certifications desirable.
• Strong scripting knowledge: JavaScript, GlideScript, HTML, CSS.
• Experience with ITSM, ITOM, HAM/SAM, or SecOps-SIR modules.
• Experience implementing integrations using REST/SOAP and Integration Hub.

Responsabilidades

• Perform core configuration and customization on the ServiceNow platform (Business Rules, Client Scripts, UI Policies)
• Design and develop custom applications, forms, lists, dashboards
• Create and optimize workflows and Flow Designer flows for ITIL processes
• Develop and maintain the Service Portal using HTML, CSS, AngularJS
• Implement and support integrations with external systems via REST/SOAP/JDBC
• Manage CMDB data integrity and Transform Maps
• Collaborate with consultants and analysts to translate requirements into technical designs
• Conduct unit testing, support QA/UAT, and manage code migration using Update Sets/CI/CD
• Adhere to best practices to minimize technical debt and ensure platform stability
• Produce detailed technical documentation and post-implementation guides
• Communicate technical concepts clearly to varied audiences
• Provide 2nd/3rd line ServiceNow support, resolving incidents and defects

Conhecimentos

ServiceNow development

Platform configuration

REST/SOAP integration

CMDB/CSDM

JavaScript

ITIL knowledge

Agile/DevOps

Communication skills

English fluency

Spanish a plus

Formação académica

Bachelor's in Software/Engineering

Engineering degree

Descrição da oferta de emprego

Cognizant is seeking a Senior ServiceNow Technical Consultant to lead technical deployments of cloud-based ServiceNow solutions from Spain or Portugal. You will develop modules, configure the platform, and deliver high-quality solutions across the full project lifecycle while working remotely.

The role requires 5+ years of hands-on ServiceNow experience, strong scripting, and ITIL knowledge. English fluent; Spanish a plus. Permanent contract with competitive salary and benefits.