ServiceNow BA Lead ITSM/ITOM Workflows & UAT
Prime It
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Resumo da oferta
Prime It in Lisbon, Portugal is seeking a ServiceNow Business Analyst to lead ITSM/ITOM workflows, design business processes, and coordinate user acceptance testing (UAT) with stakeholders.
The ideal candidate will have 3–6 years of hands-on experience with ServiceNow and Agile/Scrum, and will collaborate with IT teams to optimize service delivery and support continuous improvements across IT operations.
Qualificações
- 3–6 years of experience with ServiceNow.
- Experience leading ITSM/ITOM workflows.
- Designing processes and managing UAT.
Responsabilidades
- Lead ITSM/ITOM workflows within ServiceNow.
- Design and optimize business processes in collaboration with IT teams.
- Coordinate and manage user acceptance testing (UAT) with stakeholders.
Conhecimentos
Descrição da oferta de emprego
Prime It in Lisbon, Portugal is seeking a ServiceNow Business Analyst to lead ITSM/ITOM workflows, design business processes, and coordinate user acceptance testing (UAT) with stakeholders.
The ideal candidate will have 3–6 years of hands-on experience with ServiceNow and Agile/Scrum, and will collaborate with IT teams to optimize service delivery and support continuous improvements across IT operations.
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