ServiceNow Team Lead: Hybrid Tech & People Leader

Vantage Towers; Almada; Híbrido; EUR 80 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Laptop provided

Mobile plan

Meal allowance (Pluxee)

7 extra vacation days

Pension plan

Health insurance

Life insurance

Nursery subsidy

Parental leave support

Resumo da oferta

Vantage Towers is seeking a ServiceNow Team Manager (m/f/d) in Lisbon. The role combines hands-on ServiceNow development with people leadership, driving platform architecture, reliability and stakeholder-aligned roadmaps. You will mentor a multinational team in a hybrid setup, balancing technical delivery with team growth.

Fluent English is required. A university degree in a tech field and extensive ServiceNow experience are essential to lead scalable, secure solutions across ITSM/ITOM domains.

Qualificações

• University degree in computer science, technology, engineering, mathematics, or equivalent professional experience.
• Extensive hands-on experience in ServiceNow development delivering production-grade solutions, combined with prior people management or team leadership experience in agile, distributed, and multinational setups.

Responsabilidades

• Dual-Remit Leadership: act as hands-on technical expert and people manager, driving ServiceNow solutions and team growth.
• Technical Delivery & Architecture: design, develop, test, and deploy scalable, secure, maintainable ServiceNow enhancements.
• People Management & Mentorship: support career progression through 1:1s, feedback, coaching, and development plans.
• Engineering Standards & Stability: improve engineering practices, ensure platform reliability, minimize incidents, maintain docs.
• Stakeholder Collaboration & Roadmaps: align delivery plans with IT and business stakeholders; contribute to platform roadmaps.

Conhecimentos

JavaScript

ServiceNow scripting

REST/SOAP integrations

MID Server

UI Policies

Flow Designer

UI Builder

Engineering leadership

Technical delivery

Formação académica

University degree in computer science/engineering/math

Professional experience in ServiceNow development

Ferramentas

CSA

CAD

CIS

Descrição da oferta de emprego

Vantage Towers is seeking a ServiceNow Team Manager (m/f/d) in Lisbon. The role combines hands-on ServiceNow development with people leadership, driving platform architecture, reliability and stakeholder-aligned roadmaps. You will mentor a multinational team in a hybrid setup, balancing technical delivery with team growth.

Fluent English is required. A university degree in a tech field and extensive ServiceNow experience are essential to lead scalable, secure solutions across ITSM/ITOM domains.