Senior Specialist Account Management

Ctr; Viseu; On-site; EUR 35,000 - 52,000; Full time

Job summary

CTR/Hayco in Portugal seeks a Senior Specialist Account Management to join our Revenue team in Benavente. You will support customer accounts, manage records, and coordinate with internal teams to drive revenue growth and margin improvement.

Responsibilities include updating price books in SAP, arranging customer visits, handling inquiries and complaints, and monitoring demand, SOP ramp, and shipment readiness in a dynamic international environment. Fluent English required.

Qualifications

• Bachelor's degree or higher, preferably in Sales, Marketing, Business, or a related field.
• 3+ years of experience in Business Development, Sales, and/or Marketing.
• Experience with FMCG brands and European markets is a plus.
• Strong communication, analytical and problem-solving skills.
• Fluent English.
• Proficiency in Microsoft Office.
• Knowledge of AI tools and applications is an advantage.
• Experience in a multinational environment is a plus.
• Customer-oriented, proactive and able to work effectively in a dynamic international environment.

Responsibilities

• Support customer account management.
• Maintain customer records and update price books in SAP.
• Arrange customer visits.
• Handle product related enquiries and customer complaints.
• Support new product development activities for Start of Production (SOP), monitor demand plan from customers, track ramp up, alert risk-buy situations on cost increase due to material change, monitor production cost and escalating deviations, etc.
• Ensure readiness for shipment by confirming shipment terms with customers, shipment quantity or any specific customer requirements.
• Closely follow account receivables.

Skills

Fluent English

Strong communication

Analytical problem-solving

Customer oriented

Education

Bachelor's degree or higher

Tools

Microsoft Office

AI tools

Job description

Would you like to join a dynamic, fast growing and challenging company? CTR/Hayco is a multinational manufacturing company looking for an Senior Specialist Account Management for our Revenue team in Portugal. Job description:

Would you like to join a dynamic, fast growing and challenging company? CTR/Hayco is a multinational manufacturing company looking for an Senior Specialist Account Management for our Revenue team in Portugal. Job Purpose

Job Purpose

Support customer accounts through collaborating with customer and internal teams to contribute to revenue growth and margin improvement.

Job Responsibilities

• Support customer account management.
• Maintain customer records and update price books in SAP.
• Arrange customer visits.
• Handle product related enquiries and customer complaints.
• Support new product development activities for Start of Production (SOP), monitor demand plan from customers, track ramp up, alert risk-buy situations on cost increase due to material change, monitor production cost and escalating deviations, etc.
• Ensure readiness for shipment by confirming shipment terms with customers, shipment quantity or any specific customer requirements.
• Closely follow account receivables.

Job Requirements

• Bachelor's degree or higher, preferably in Sales, Marketing, Business, or a related field.
• 3+ years of experience in Business Development, Sales, and/or Marketing.
• Experience with FMCG brands and European markets is a plus.
• Strong communication, analytical and problem-solving skills.
• Fluent English.
• Proficiency in Microsoft Office.
• Knowledge of AI tools and applications is an advantage.
• Experience in a multinational environment is a plus.
• Customer-oriented, proactive and able to work effectively in a dynamic international environment.

Senior Specialist Account Management Benavente, Portuguese Republic, PT