Senior ServiceNow Solutions Lead (ITSM/ITOM)

Inetum; Lisboa; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

High-impact projects with global clients

Collaborative dynamic environment

Learning and career advancement opportunities

Job summary

A leading digital services company in Lisbon is seeking a Senior Technical Consultant to deliver world-class ServiceNow solutions. You will guide clients through their digital transformation while ensuring effective communication between stakeholders. The ideal candidate has 5+ years of ServiceNow experience, strong technical skills, and is fluent in English. This full-time role offers exciting opportunities for career advancement in a dynamic environment.

Qualifications

• 5+ years implementing ServiceNow solutions in customer-facing roles.
• Fluent in English with strong communication skills.
• Strong knowledge of ITSM and at least one other ServiceNow capability.

Responsibilities

• Lead customer engagements ensuring ServiceNow solutions align with best practices.
• Design and implement solutions based on technical architecture.
• Develop custom solutions through scripting and application development.

Skills

ServiceNow expertise

JavaScript proficiency

Leadership

Communication

Negotiation

Problem-solving

Education

Bachelor’s degree in IT or related field

ServiceNow Certified System Administrator (CSA)

ServiceNow Implementation Specialist (CIS) – ITSM

ServiceNow Certified Application Developer (CAD)

ITIL Certification

Job description

A leading digital services company in Lisbon is seeking a Senior Technical Consultant to deliver world-class ServiceNow solutions. You will guide clients through their digital transformation while ensuring effective communication between stakeholders. The ideal candidate has 5+ years of ServiceNow experience, strong technical skills, and is fluent in English. This full-time role offers exciting opportunities for career advancement in a dynamic environment.