Senior ServiceNow Consultant

Decskill; Portugal; Presencial; EUR 52 000 - 80 000; Tempo integral

Resumo da oferta

Decskill, based in Portugal, seeks a Senior ServiceNow Consultant to lead complex ITSM/ITOM and GRC implementations for diverse clients. You will architect solutions, oversee configurations, and deliver client-specific reporting and integrations using ServiceNow.

Strong Portuguese and English communication, with a proactive mindset and end-to-end project drive, are required. Join a growing IT consultancy focused on digital transformation, collaboration with cross-functional teams, and ongoing

Qualificações

• 3+ years of ServiceNow technical experience.
• Experience with ITSM, ITAM, ITOM, SPM, Integration Hub, App Engine or GRC in ServiceNow.
• Autonomous, proactive, capable of end-to-end analysis and delivery.
• Full proficiency in Portuguese and English.

Responsabilidades

• Defining and implementing requirements to implement ServiceNow platform.
• Senior developer across all aspects of ServiceNow project and solution delivery.
• Overseeing application and workflow configuration.
• Developing client-specific reporting and integration components.
• Providing trusted advice on how digital transformation enables performance.
• Working closely with ServiceNow technical teams.
• Contributing to clients’ business development.
• Supporting the management team.

Conhecimentos

ServiceNow Experience

ITSM ITOM ITAM

Technical Leadership

Autonomy & Proactivity

Portuguese/English Proficient

Formação académica

Information Systems / Computer Science / Engineering

Ferramentas

ServiceNow

Integration Hub

App Engine

GRC in ServiceNow

Reporting & Analytics

Descrição da oferta de emprego

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.
• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for an Senior ServiceNow Consultant!

Responsabilities:

• Defining and implementing technical and business requirements to implement Service Now platform (ITSM, ITOM, GRC, etc.).
• Acting as a senior developer across all aspects of ServiceNow project and solution delivery.
• Overseeing application and workflow configuration.
• Developing client-specific reporting processes and integration components.
• Providing trusted advice on how digital transformation and technology enablement can lead to improved performance.
• Working closely with ServiceNow technical teams.
• Contributing to clients’ business development.
• Supporting the management team.

Requirements:

• Academic education preferably in Information Systems Management, Computer Science, Engineering, or similar fields of study.
• At least 3 years of ServiceNow technical experience.
• Proven experience with ITSM, ITAM, ITOM, SPM, Integration Hub, App Engine or GRC products in ServiceNow
• Project management skills: autonomy and proactivity, conducting analysis from beginning to end and structuring the final deliverable fulfilling demanding plans.
• Full Portuguese and English Proficiency.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.