Senior Learning Programs Lead, Course Coordination

Vector Synergy; Lisboa; Presencial; EUR 32.000 - 42.000; Jornada completa

Descripción de la vacante

Mycompas in Lisbon provides 1st line support to training coordinators, instructors, and students from NATO and National organizations. You will develop timely solutions to emerging challenges and advise on course iterations based on requirements and learning-solution alignment.

Daily coordination of course iterations is expected, ensuring alignment with the Academy schedule and making adjustments as required.

Formación

• Experience with enterprise systems (TMS, EBA, ERP/financial tools) and data entry.
• Customer service experience communicating with diverse stakeholders.
• Ability to manage multiple demands in a fast-changing environment.

Responsabilidades

• Provide 1st line support to training coordinators, instructors and students from NATO and National organizations, delivering timely solutions.
• Advise on course iteration requests and scheduling, gathering requirements and identifying appropriate learning solutions.
• Coordinate course iterations on a daily basis, align with the Academy schedule or adjust as required.

Conocimientos

Enterprise systems

TMS

EBA

ERP/financial tools

Descripción del empleo

Mycompas in Lisbon provides 1st line support to training coordinators, instructors, and students from NATO and National organizations. You will develop timely solutions to emerging challenges and advise on course iterations based on requirements and learning-solution alignment.

Daily coordination of course iterations is expected, ensuring alignment with the Academy schedule and making adjustments as required.