Senior Learning & Training Coordinator

Brevco Services; Oeiras; Híbrido; EUR 35 000 - 52 000; Tempo integral

Resumo da oferta

Brevco Services in Portugal seeks an educational/training administrator to support NATO and national organizations. Based in Oeiras, the role focuses on scheduling, LMS management, and coordinating course iterations with instructors and students at multiple locations.

Responsibilities include providing first-line support, advising on course requests, and ensuring timely data quality in TMS/EBA systems. Remote coordination may be required.

Qualificações

• 3+ years of experience in Education or Training facilities or NATO/international organizations
• Experience managing complex scheduling and resource allocation in academic/training settings
• Experience with enterprise systems (TMS, EBA, ERP/financial tools) including data entry and record management
• Proven customer service experience communicating with customers, staff, external entities and stakeholders
• Strong administrative and organizational skills managing logistics and high-volume tasks
• Familiarity with LMS (E-ITEP or similar) and managing course data
• Solid reporting skills and ability to prepare course/iteration reports and data uploads

Responsabilidades

• Provide 1st line support to training coordinators, instructors and students from NATO and National organizations
• Advise on course iteration requests and scheduling, gathering requirements and identifying learning solutions
• Coordinate course iterations daily in line with the Academy schedule
• Coordinate real-life and technical support for instructors and students at Oeiras and remote locations
• Administer course iteration scheduling, resources and funding in TMS and EBA
• Participate in planning and management of the NCI Academy course iteration schedule
• Coordinate events and contribute to the Cyberspace Learning Catalogue
• Onboard instructors and in-process students or participants
• Perform other duties as required

Conhecimentos

Customer service

Scheduling

Resource allocation

Data management

LMS familiarity

Ferramentas

TMS

EBA

ERP/finance tools

Descrição da oferta de emprego

Brevco Services in Portugal seeks an educational/training administrator to support NATO and national organizations. Based in Oeiras, the role focuses on scheduling, LMS management, and coordinating course iterations with instructors and students at multiple locations.

Responsibilities include providing first-line support, advising on course requests, and ensuring timely data quality in TMS/EBA systems. Remote coordination may be required.