Principal Learning Coordinator (Course Scheduling and Delivery) for NATO with security clearance

Wlgroup; Oeiras; Presencial; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

Wlgroup, an international defence academy in Oeiras near Lisbon, seeks a training coordination professional to manage course iterations, schedules, and on-site/remote support. You will onboard instructors, coordinate resources, and ensure timely administration of training programs.

Ideal candidates bring experience in education delivery, strong scheduling capabilities, and proficiency with enterprise systems and LMS platforms, with excellent English communication.

Qualificações

• Experience in education delivery or training programs.
• Ability to manage complex scheduling and resource allocation.
• Proficiency with enterprise systems (training management, ERP or financial tooling).
• Strong customer-service track record with internal and external stakeholders.
• Familiarity with a learning management system (LMS) including data uploads.
• Solid reporting and data skills; fluent English in technical/user documentation.

Responsabilidades

• Provide first-line support to training coordinators, instructors and students; resolve issues quickly.
• Advise on course iteration requests and schedule, mapping requirements to learning solutions.
• Coordinate day-to-day iterations with the academy schedule and adjust as needed.
• Arrange practical/technical support for courses on-site and at remote locations (access, bookings, AV, network, security).
• Administer scheduling, resources and funding in training management and ERP systems; ensure accurate records.

Descrição da oferta de emprego

A training schedule is a promise to a great many people at once.

An international defence academy in Oeiras, just outside Lisbon, delivers courses to organisations and entities right across an alliance. You would be part of the team that makes each course iteration happen - and the first person anybody calls when it looks like it might not.

What you would be doing

• Providing first-line support to training coordinators, instructors and students from dozens of different organisations, and solving what comes up quickly
• Advising on course iteration requests and scheduling - gathering the requirement and matching it to an existing or tailored learning solution
• Coordinating iterations day by day against the academy schedule, and adjusting when reality intervenes
• Arranging the practical and technical support behind a course, on site and at remote locations: access, classroom booking and set-up, audio-visual and network services, security and facilities
• Administering iteration scheduling, resources and funding in the training management and enterprise business systems, accurately and on time
• Helping plan and manage the overall course schedule, and supporting events such as conferences, symposiums and workshops
• Onboarding instructors and in-processing students and participants

What you would bring

• A record of growing responsibility in education or training delivery - an academy, a school, or the training arm of a large international body
• Managing complex scheduling and resource allocation, preferably in an academic setting
• Confident use of enterprise systems - training management, ERP or financial tooling - for data entry, records and basic financial processing
• A proven customer-service record with internal staff, external entities and stakeholders
• Familiarity with a learning management system, including uploads and bulk schedule data
• Solid reporting and data skills, and fluent English in technical and user documentation

Why this one is worth a look

It is a coordination role with genuine reach - you see the whole portfolio, not one course - at a site on the Atlantic coast, and it runs from a standing framework rather than a one-off project.