Senior IT Support Specialist (AS/400, ITIL, Tri-lingual)

Aubay Portugal; Lisboa; Hybrid; EUR 30,000 - 50,000; Full time

Benefits offered by this job

Integrated performance management system

Aubay Training Academy

Team building activities

Digital mental health platform

Health and well-being programs

Support for children's education

Language platform for conversation classes

Job summary

Aubay Portugal is seeking a Customer Support professional with a minimum of 8 years of experience. Knowledge of SQL and familiarity with ITIL practices are essential. The role offers a hybrid working model, allowing for 2-3 days onsite in Lisbon and communication in English, Portuguese, and French is preferred.

We value commitment, excellence, and team spirit, fostering professional growth and well-being through various initiatives and training opportunities.

Qualifications

• Minimum of 8 years of professional experience in Customer Support.
• Knowledge of SQL is a plus for data querying and reporting.
• Familiarity with ITIL best practices for incident and change management.
• Experience with AS400 systems or similar legacy enterprise platforms.
• Fluent in English and Portuguese; French at B2 or higher.

Skills

Customer Support

SQL

ITIL practices

AS400 systems

English communication

Portuguese communication

French communication

Job description

Aubay Portugal is seeking a Customer Support professional with a minimum of 8 years of experience. Knowledge of SQL and familiarity with ITIL practices are essential. The role offers a hybrid working model, allowing for 2-3 days onsite in Lisbon and communication in English, Portuguese, and French is preferred.

We value commitment, excellence, and team spirit, fostering professional growth and well-being through various initiatives and training opportunities.