Senior IT Change & Infra Delivery Lead

LUZA Group; Oeiras; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Remote work where possible

Equipment provided

Job summary

Syffer is seeking an experienced IT Change and Configuration Manager to drive obsolescence and change programs within enterprise environments in Portugal. You will lead CMDB accuracy, oversee ITSM change activities, and coordinate with vendors and business teams to ensure readiness and successful execution.

Join a collaborative team with hybrid work options, delivering data-driven governance and a unified view for program management decisions in dynamic, technology-driven projects.

Qualifications

• Over 5 years of experience in IT/change management? environments.
• Strong experience with ITSM processes, especially Change Management.
• Proven CMDB stewardship and data accuracy.
• Experience managing external vendors and delivery oversight.
• Excellent stakeholder management and communication skills.

Responsibilities

• Execute the obsolescence plan in line with milestones and priorities.
• Ensure all interventions are managed in ITSM with end-to-end Change Management lifecycle.
• Maintain accuracy of CMDB as the single source of truth.
• Ensure full traceability of changes and alignment with records and landscape.
• Identify deviations and ensure timely resolution.
• Align with business stakeholders on planned interventions and operational readiness.
• Coordinate between vendor, IT, and business teams for smooth execution.
• Provide a consolidated view to support Program Management decisions.
• Hybrid work model.

Skills

ITSM

Change Management

CMDB

Vendor management

Stakeholder comms

Cross-team collab

Tools

EasyVista

Job description

Syffer is seeking an experienced IT Change and Configuration Manager to drive obsolescence and change programs within enterprise environments in Portugal. You will lead CMDB accuracy, oversee ITSM change activities, and coordinate with vendors and business teams to ensure readiness and successful execution.

Join a collaborative team with hybrid work options, delivering data-driven governance and a unified view for program management decisions in dynamic, technology-driven projects.