Senior Functional Analyst / Business Analyst

Bridge351; Lisboa; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Health and Life Insurance

Tech visa assistance

Job summary

Bridge351 is seeking a Senior Functional Analyst / Business Analyst to join a high-impact digital transformation project in the public sector. The role requires strong analytical thinking, stakeholder management, and the ability to translate business needs into clear functional specifications.

You will gather and document requirements, model and optimize processes using BPMN and UML, and support testing, REST and SOAP integrations, while ensuring GDPR compliance.

Qualifications

• Bachelor’s degree or 5+ years in functional and systems analysis.
• 5+ years as Functional/Business Analyst or similar role.
• ITIL Foundation or CBAP certification.
• Proficient in BPMN and UML process modeling.
• Experience with REST and SOAP integrations.
• Proven ability to elicit, analyze, and document requirements.
• Experience in testing, validation, and UAT.
• Familiarity with GDPR/data governance.

Responsibilities

• Gather, analyze, and document functional and non-functional requirements.
• Collaborate with stakeholders to understand processes and identify improvements.
• Translate requirements into detailed functional specifications and technical docs.
• Model and optimize business processes using BPMN and UML.
• Support decision-making through structured analysis.
• Work with development, architecture, and testing teams.
• Define, execute, and support UAT.
• Assist system integration initiatives involving REST and SOAP.
• Ensure GDPR compliance and data governance.

Skills

Analytical thinking

Stakeholder management

Business analysis

Requirements elicitation

Communication

Problem solving

Education

Bachelor's degree in Information Systems, Computer Science or related field

ITIL Foundation

CBAP

Tools

BPMN

UML

REST

SOAP

Salesforce

Power Platform

Microsoft 365

ERP systems

Job description

Lisbon, Portugal | Hybrid Model

Full-Time

About The Opportunity

We are looking for a Senior Functional Analyst / Business Analyst to join a high-impact digital transformation project within the public sector. This role requires a strong analytical mindset, excellent stakeholder management skills, and the ability to translate business needs into clear functional and technical specifications.

Key Responsibilities

• Gather, analyze, and document functional and non-functional requirements;
• Work closely with business stakeholders to understand processes and identify improvement opportunities;
• Translate business requirements into detailed functional specifications and technical documentation;
• Model and optimize business processes using BPMN and UML;
• Support decision-making through structured analysis and documentation;
• Collaborate with development, architecture, and testing teams throughout the project lifecycle;
• Define, execute, and support functional and user acceptance testing (UAT);
• Contribute to system integration initiatives involving REST and SOAP APIs;
• Ensure compliance with data governance, privacy, and regulatory requirements, including GDPR.

Mandatory Requirements

• Bachelor's degree in Information Systems, Computer Science, Information Systems Management, or a related field;
• Alternatively, a minimum of 5 years of proven experience in Functional and Systems Analysis;
• Minimum of 5 years of experience as a Functional Analyst, Business Analyst, or similar role;
• Certification in ITIL Foundation, CBAP, or an equivalent certification;
• Solid experience in requirements elicitation, analysis, and documentation;
• Hands-on experience with BPMN and UML process modeling;
• Experience working with REST and SOAP integrations;
• Experience producing functional specifications and business analysis documentation;
• Proven involvement in testing, validation, and acceptance processes.

Nice to Have

• Experience with CRM and ERP platforms;
• Familiarity with Salesforce;
• Experience with the Microsoft 365 ecosystem and Power Platform;
• Knowledge of BPM and Lean methodologies;
• Experience working on public sector projects;
• Understanding of Open Data initiatives and GDPR compliance.

Soft Skills

• Strong analytical and problem-solving skills;
• Excellent communication and stakeholder management abilities;
• Ability to bridge the gap between business and technical teams;
• Proactive mindset and attention to detail;
• Strong organizational skills and ability to manage multiple priorities.

What can you expect from us?

Mind-blowing workplace culture. You will be integrated in a professional, dynamic and collaborative team.

100% Remote opportunities

We want you to have the flexibility to work where you feel most comfortable and productive.

International Career

• You can expect professional growth and to be connect with the world.
• We are represented in Portugal, Belgium, Luxembourg, and Denmark.
• And with projects in many other countries: Netherlands, Luxembourg, Singapore and in the United States of America (and a lot more is coming…)

Extra Benefits & Perks

If you wish to work with us and you are outside European Union (good news…) we are a Tech Visa Company, We will help!

As a plus, we provide Health and Life Insurance.